Choice. Flexibility. Economy. Superior Protection.
Litaker Insurance is a family-owned and operated insurance agency based in Charlotte, North Carolina. For years, we've been helping individuals, families, and businesses throughout the state achieve peace of mind by providing comprehensive insurance solutions that meet their unique needs.
Our Guiding Principles
We operate under the principle that everyone deserves access to quality insurance coverage that is affordable, reliable, and tailored to their individual circumstances. We believe in:
- Choice: Our clients should have access to a variety of top-rated insurance companies and plans to choose from.
- Transparency: We provide clear and concise information about our insurance plans and pricing so clients can make informed decisions.
- Accessibility: We are committed to providing excellent customer service and being easily accessible to our clients.
- Proximity: As an independent agency, we represent many leading insurance companies, allowing us to offer competitive rates and personalized solutions.
Our Expertise
We offer a comprehensive range of insurance products and services, including:
Personal Insurance
- Car insurance
- Home insurance
- Condo insurance
- Boat and RV insurance
- Umbrella insurance
Business Insurance
- Business owner's insurance
- General liability insurance
- Workers' compensation insurance
- Commercial auto insurance
- Property insurance
Life & Health Insurance
- Life insurance
- Health insurance
- Disability insurance
Special Programs
- Manufacturers insurance
- Contractors insurance
- Municipal insurance
- Restaurant insurance
Why Choose Litaker Insurance?
- Local Expertise: We have a deep understanding of the unique insurance needs of North Carolina residents and businesses.
- Personalized Service: Our experienced agents take the time to get to know our clients and understand their individual insurance goals.
- Competitive Rates: We negotiate competitive rates from multiple insurance companies on behalf of our clients.
- Superior Claims Handling: We work closely with our clients to ensure their claims are handled promptly and efficiently.
Our Commitment
At Litaker Insurance, we are committed to providing our clients with exceptional service, competitive rates, and a comprehensive insurance solution that meets their individual needs. We believe in building lasting relationships with our clients and helping them achieve financial security.
Overall Experience
The majority of the reviews are extremely positive, with reviewers praising the professionalism, responsiveness, and excellent customer service of Justin Litaker and his team at Litaker Insurance. Many reviewers mention that they have had a disastrous experience with another insurance company before seeking assistance from Litaker Insurance, and were highly impressed with the prompt, professional, and cost-effective service they received.
Benefits and Strengths
Reviewers praise the brokers' thorough understanding of their clients' needs, their ability to provide competitive rates, and their willingness to take the time to educate clients about their insurance options. Many reviewers also mention that the company is highly responsive, with brokers quickly responding to inquiries and resolving issues.
Accountability and Trust
Several reviewers express gratitude for the brokers' honesty and transparency, saying that they felt confident in the advice and guidance they received. Reviewers also report that the company is reliable and follows through on its commitments.
Areas for Improvement
One reviewer mentions that the office building can be confusing to navigate, but this is the only negative comment that is not explicitly critical of the company's services.
Disappointment and Dissatisfaction
One reviewer, Rahel Alemayo, had a very negative experience with Litaker Insurance, citing poor customer service, a lack of communication, and feeling taken advantage of. This reviewer is considering switching to a different insurance company.
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