Reducing Risk. Building Value. Empowering Communities.
At Quentin Franklin State Farm Insurance Agency, we pride ourselves on providing exceptional customer service and expert guidance in all aspects of insurance. With over 20 years of experience serving the Midtown, Virginia Highland, Brookhaven, Old Fourth Ward, Morningside, Buckhead, Decatur, Druid Hills, Emory, Lenox Park, and the greater Metro Atlanta area, our team of dedicated professionals is committed to helping you achieve your goals and protect your loved ones.
Our Services
At Quentin Franklin State Farm Insurance Agency, we offer a wide range of insurance products designed to meet the unique needs of individuals, families, and businesses. Our comprehensive coverage options include:
- Auto Insurance: Protect your vehicle with our comprehensive auto insurance policies, offering coverage for collision, theft, and other unforeseen events.
- Motorcycle Insurance: Whether you own a classic bike or a modern roadster, our motorcycle insurance policies provide the coverage you need to stay safe on the road.
- Homeowners Insurance: Protect your dream home with our comprehensive homeowners insurance policies, offering coverage for damage, theft, and other potential risks.
- Condo Insurance: As a condo owner, it's essential to have specialized insurance coverage that accounts for the unique needs of condo living.
- Renters Insurance: As a renter, you need coverage that protects your personal belongings and provides liability protection.
- Business Insurance: We offer a range of business insurance options, including general liability, workers' compensation, and commercial auto insurance, to help you protect your business and assets.
- Life Insurance: Ensure your loved ones are protected with our term life, whole life, and universal life insurance policies.
- Pet Insurance: Keep your furry friends safe with our pet insurance policies, offering coverage for accidents, illnesses, and unexpected veterinary expenses.
- Rec Vehicles Insurance: If you own a recreational vehicle, such as a boat or RV, we can help you find the right insurance coverage.
- Boat Insurance: Whether you own a sailboat, powerboat, or rowboat, our boat insurance policies provide the coverage you need to stay safe on the water.
- Jewelry Insurance: As a jewelry enthusiast, you understand the value of protecting your treasured possessions. Our jewelry insurance policies provide coverage for loss, theft, and damage.
Our Philosophy
At Quentin Franklin State Farm Insurance Agency, our goal is to provide exceptional customer service and expert guidance in all aspects of insurance. We believe in taking the time to listen to your needs and tailor our services to meet your unique requirements. Whether you're seeking insurance for your personal or business needs, our team of experts is dedicated to helping you achieve your goals and protect your loved ones.
About Our Agent
As a seasoned insurance professional with over 20 years of experience, I, Quentin Franklin, have spent my entire career dedicated to serving the Metro Atlanta area. I began my State Farm career in 1994, working in NYC handling home, condo, renters, and business losses in the boroughs of Brooklyn, Manhattan, and Staten Island. Since 2001, I've had the privilege of serving the Midtown, Virginia Highland, Brookhaven, Old Fourth Ward, Morningside, Buckhead, Decatur, Druid Hills, Emory, Lenox Park, and the greater Metro Atlanta area. My team and I have over 50 years of combined customer service experience, and we take great pride in treating our clients like family.
Customer Service
The majority of the reviews highlight the excellent customer service provided by the agents at Quentin Franklin's State Farm Agency. Agents such as Matthew, Quentin, Duane, and Marion are praised for their prompt responses, clear explanations, and attentiveness to customers' needs. Several reviewers mention that the agents went above and beyond to ensure they received the right coverage for their needs.
Insurance Coverage and Pricing
Many reviewers are satisfied with the insurance coverage and pricing they received from the agency. Several mention that they were able to get low rates through bundling or claim history, and that the agents were able to find the best deals for their needs.
Staff and Agency
The agency's staff, including Debbie Franklin, is praised for their professionalism, friendliness, and willingness to help. Several reviewers mention that the agency's small business mentality makes them feel valued and ensures that their needs are met.
Recommendations
Many reviewers highly recommend the agency and their agents to friends, family, and colleagues. They praise the agents' knowledge, expertise, and ability to make the insurance shopping process seamless and stress-free.
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