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The Crawford Agency, Inc. is a locally owned and operated independent insurance agency, dedicated to providing comprehensive insurance services to the residents of Ashtabula County and the entire northeast Ohio area. For over 76 years, we have been committed to delivering exceptional service, ensuring that our clients receive the protection they need for their homes, automobiles, businesses, and lives.

Our team of highly trained and experienced professionals is led by President/Agent Jim Crawford, who took over the reins from his father and brother after they retired. With over 50 years of experience in the insurance industry, Jim is now semi-retired, allowing him to spend more time with his wife, Barb, and their family. Mike Goddard, Jim's step-son, serves as Vice President/Agent and has been with the agency for over 30 years. Mike is dedicated to his work and enjoys spending time with his three children, John, Mick, and Clare, and golfing when he gets the chance.

Patricia Traylor, our Commercial Lines Manager/Agent, has over 40 years of insurance experience and has been with the agency for over 20 years. In her free time, she enjoys spending time with her husband, visiting antique malls, and cruising on their Harley. She is also a Notary Public.

Kimberly Domino, our Personal Lines Manager/Agent, has been with the agency for over 30 years and is a Certified Insurance Service Representative (CISR). She is dedicated to providing exceptional customer service and enjoys spending time with her husband, two daughters, and pomeranian, Meeko.

James Santiago, our Personal/Commercial/Life Agent, has been with the agency for over five years. He and his wife were foster parents for over 20 years, he was in the car sales business for 29 years, and he is involved with numerous community groups. He is also a Notary Public.

Emily Nicholson, our Accounting/Commercial Lines Agent, has been with the agency for five years. She enjoys spending her free time with her family and friends, and is always eager to assist our clients with their insurance needs.

Our Services

At the Crawford Agency, we understand that each of our clients has unique insurance needs. That's why we offer a wide range of services, including auto insurance, commercial insurance, farm insurance, homeowners insurance, life insurance, pet insurance, and RV insurance. Whether you're looking to protect your home, your business, or your family, we have the expertise and resources to help you find the right coverage.

We believe in the importance of building strong relationships with our clients. By taking the time to understand their specific needs and concerns, we can provide personalized solutions that meet their unique circumstances. Our team of experienced professionals is dedicated to delivering exceptional service, ensuring that our clients receive the protection they need and the peace of mind they deserve.

Our Testimonials

We're proud of the work we do, and we're grateful for the kind words our clients have shared about their experiences with us. Here are just a few of the testimonials we've received:

"I've utilized Crawford Insurance Agency for both my personal and commercial vehicle policy. Any time that I have had a question in regards to my policy I've always been able to talk to my agent and get coverage applied quickly and easily. When it came time to expand our business and purchase a commercial vehicle there was no question who I was going to call to get coverage. Because of the friendliness and professionalism we will continue to keep our policies with Crawford Insurance." - Josh K. Painesville, OH

"As our business grew we found it necessary to reevaluate our insurance needs. Upon comparing the Service, Coverage, Knowledge and Quotes of several companies, we selected Crawford Agency. We found them to be very responsive with fast and thorough follow-up offering the most comprehensive and affordable solutions to our changing needs." - Phillip K. Geneva-on-the-Lake, OH

"I've been a customer of the Crawford Agency for over 5 years, carrying insurance coverage from them on everything from my personal homeowners policy to a commercial package covering my rentals. Service has been impeccable not only with policy coverage but also on a personal level when I speak with anyone in the office. As far as I'm concerned, the only way they can improve their business is by providing 100% free coverage! (not likely, ha-ha)" - Anthony B. Willoughby, OH

"We have used Crawford Insurance for our business and personal needs for over 20 years. Our business needed specialty insurance that was only available from a few carriers. Jim and Pat researched the carriers to find the one that provided the best coverage at the best price. Each year at renewal, they researched and negotiated the best rates for us. We found the rates and service we received from Crawford's was the best you could get anywhere." - David J. Geneva, OH

"My family has been using the Crawford Insurance Agency for our home and automotive insurance for more than 20 years. Our agent is always easy to contact and easy to work with. They contact us at least once per year to update information, review insurance options and notify us of new insurance trends or products. Over the years, Crawford has worked with us through many changes such as home additions, adding teen drivers, and adding additional vehicles such as motorcycles to ensure we had proper coverage. We have confidence that our insurance needs are met by the Crawford team." - Robert D. Concord, OH

Contact Us

At the Crawford Agency, we're committed to helping you find the insurance coverage you need. Whether you're looking to protect your home, your business, or your family, we're here to help. For more information about our services or to schedule a consultation with one of our experienced professionals, please don't hesitate to reach out to us.

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