Urban Insurance Agency, LLC is a licensed insurance agency located in Chicago, Illinois. With over 60 years of experience, we have built a reputation for providing exceptional service and competitive rates to our customers. Our agency was founded in 1961 by Gerald Lubell, who had a vision to offer low-cost car insurance without compromising personal service. Throughout the years, we have grown to become one of the largest auto insurance agencies in Chicago, but we have never lost sight of our original promise to deliver personalized service.
At Urban Insurance Agency, we understand the importance of finding the right insurance policy to meet your needs. That's why we take the time to listen to our customers and search for the lowest cost policy to meet their needs. Whether you're looking for car insurance in Chicago, Illinois, or Indiana, we have a wide range of insurance products to choose from.
Insurance Products
We offer a variety of insurance products to meet your needs, including:
- Auto Insurance: We provide competitive rates on car insurance in Chicago, Illinois, and Indiana. Our rates are often lower than those offered by national chains because we have the flexibility to shop multiple companies.
- SR22 Insurance: We offer the lowest SR22 insurance rates in Chicago, including same-day electronic filing with the Secretary of State.
- Commercial Truck Insurance: We specialize in insuring commercial trucks, including tow trucks, messengers, and landscapers.
- Homeowners Insurance: We offer competitive rates on homeowners insurance to protect your home and belongings.
- Life Insurance: We provide life insurance coverage to help ensure your loved ones are protected in the event of your passing.
- Motorcycle Insurance: We offer motorcycle insurance coverage to protect your bike and provide liability coverage in the event of an accident.
Why Choose Urban Insurance Agency
We believe that our long history of providing exceptional service and competitive rates sets us apart from other insurance agencies. We are committed to finding solutions to our customers' insurance needs, and we have built a reputation for being honest and trustworthy. Our team of agents is available to answer your questions and provide you with personalized service.
Get a Quote
To get a quote or learn more about our insurance products, please feel free to contact us:
Urban Insurance Agency, LLC
800 W. Huron St #301
Chicago, IL 60642
Phone: (312) 664-8088
Overview
Urban Insurance Agency has received both positive and negative reviews from customers. While some customers have had great experiences with the agency, others have reported problems with communication and claims processing.
Customer Experience
The most common theme among the positive reviews is that the agency's staff, particularly Sharon and Judy, are friendly, helpful, and professional. Many customers have praised the agency's competitive rates and flexibility in finding the best insurance policies for their clients.
However, some customers have reported negative experiences. A few have mentioned issues with communication, including difficulty getting in touch with the agency and lack of response to emails and phone calls. Others have complained about problems with claims processing and rates increasing without warning.
Staff and Services
The agency's staff has been praised for being helpful, knowledgeable, and willing to work with customers to find the best insurance policies. Sharon, in particular, has been mentioned as being very helpful and professional.
Communication
The agency's communication has been criticized by some customers, who have reported difficulty getting in touch with the agency and lack of response to emails and phone calls.
Claims Processing
Some customers have reported issues with claims processing, including difficulty getting claims paid and lack of communication from the agency about the status of claims.
Be the first to review Urban Insurance Agency.
Write a Review
