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Building relationships, one policy at a time.

At Shafer Insurance Agency, we believe that the key to a successful partnership is understanding. For over five decades, we have been working to ensure that our clients' insurance needs are met by providing them with appropriate coverage, industry knowledge, and high-quality service. We are dedicated to delivering value to our clients, community, and staff, and we are committed to helping you protect what matters most - you and your family.

Our Services

We offer a comprehensive range of insurance solutions, designed to cater to both personal and business needs. Our personal insurance services include property and home insurance, auto insurance, personal umbrella, recreational vehicles, and life insurance. For businesses, we provide commercial insurance, employee benefits, construction services, surety bonds, and business claims.

Our team of experienced advisors will work closely with you to develop a thorough understanding of your business and vulnerabilities, ensuring that we provide you with the best possible coverage. We also offer a workers' compensation dividend program exclusively for Knoxville Chamber members.

In addition to our insurance services, we also provide risk management tools and resources to help you navigate the complex world of insurance. Our team is always available to answer any questions you may have, and we strive to ensure that you have all the information you need to make informed decisions about your insurance coverage.

Our Values

At Shafer Insurance Agency, we value integrity, honesty, and transparency. We believe in building long-term relationships with our clients, and we are committed to providing exceptional customer service. Our team is dedicated to staying up-to-date with the latest industry trends and developments, ensuring that our clients receive the best possible advice and guidance.

Meet Our Team

Our team of experienced professionals is dedicated to providing you with the highest level of service and expertise. From our president, Andy Shafer, to our team of insurance advisors, we are committed to helping you protect your assets and ensure your peace of mind.

Locations

We have two convenient locations to serve you - Knoxville and Tri-Cities. Our Knoxville office can be reached at 865-546-0761, and our Tri-Cities office can be reached at 423-239-6235. You can also contact us via email at info@shaferinsurance.com or through our website.

Careers

If you are looking for a rewarding career in the insurance industry, we invite you to explore our current job openings. We offer a dynamic and supportive work environment, and we are always looking for talented individuals to join our team.

Community

At Shafer Insurance Agency, we believe in giving back to our community. We are actively involved in various local charities and organizations, and we are committed to supporting the communities we serve.

Testimonials

But don't just take our word for it! Our clients have shared their positive experiences with us, and we invite you to read their testimonials to see for yourself why we are the preferred choice for insurance services in Knoxville and Tri-Cities.

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