At The Agency, we are committed to providing quality insurance solutions to our clients in Harlan, IA, and beyond. As a family-owned and operated agency, we take pride in our strong insurance background and product knowledge. Our trusted insurance professionals are dedicated to helping you with every step of the insurance process, ensuring that you receive personalized attention and exceptional service.
Our Services
At The Agency, we offer a wide range of insurance products and services to meet your unique needs. From Homeowners Insurance to Auto Insurance, we have you covered. Whether you're searching for comprehensive coverage, discounted premiums, or specialized policies, our experienced insurance specialists will work closely with you to create a customized insurance plan.
Home Products & Services
At The Agency, we understand the importance of protecting your home and everything in it. We offer a variety of Home Insurance options, including:
- Property Insurance
- Homeowners Liability
- Renters Insurance
- Condo Insurance
- Mobile Home Insurance
- Scheduled Property Insurance
- Landlords Insurance
- In-Home Business Insurance
Auto Products & Services
We also understand the importance of protecting your independence behind the wheel. At The Agency, we offer comprehensive Auto Insurance options, including:
- Liability Coverage
- Comprehensive Coverage
- Collision Coverage
- Personal Injury Protection (PIP)
- Uninsured Motorist Coverage
- Underinsured Motorist Coverage
Combining Your Policies
When you combine your Home and Auto Insurance policies, you may be eligible for additional bonuses, such as single deductibles, emergency lockout coverage, accidental death benefits, and more. Our insurance specialists will work with you to design a personalized insurance plan that meets your needs and saves you money.
Why Choose The Agency?
At The Agency, we pride ourselves on providing exceptional service, personalized attention, and flexible coverage options. Our team of insurance professionals is dedicated to helping you protect your largest investments - your home and your life. Contact us today to learn more about our insurance products and services.
Positive Experience
The majority of the reviews praise The Agency for their exceptional service and professionalism. Reviewers have appreciated the agency's ability to work closely with them, provide clear explanations, and offer competitive prices. Several reviewers have mentioned the exceptional communication skills of Brent Scheve and Katie Peterson, who have been able to effectively address their concerns and provide personalized attention.
Service Issues
However, one reviewer, Shiela Heim, had a negative experience with the agency. She reported being billed despite being told she would not be, and the agency's refusal to rectify the situation. Similarly, a technical issue led to her being left without insurance for five months, resulting in higher premiums.
Professionalism
On the other hand, several reviewers have commended the agency's professionalism, with Brent Scheve and Katie Peterson being highlighted for their expertise, responsiveness, and prompt communication. Reviewers have also appreciated the agency's ability to adapt to their changing needs and provide personalized attention.
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