Protecting what matters most to you, every day.
Our Story
At CSE Insurance Group, we are a community of good people dedicated to providing exceptional service and high-quality insurance products to our customers. As a local company, we pride ourselves on being reliable, effective, honest, and fair. Our mission is to create confidence in our customers' minds every day, and we strive to do right by them with personalized service and innovative products.
What We Do
We understand that our customers deserve exceptional service and well-made insurance at a reasonable cost. That's why we offer a range of personal and property insurance products, including auto, home, landlord, renters, condo, and umbrella insurance. Our dedicated agents work closely with our customers to understand their unique needs and provide tailored solutions to protect their assets.
How We Think
At CSE Insurance Group, we believe that every interaction with our customers is an opportunity to express our purpose - to exemplify the integrity we demand of ourselves and our company. We strive to create confidence in our customers' minds every day, and we are committed to being good people who shine through in our caring, individualized service.
Why CSE?
With over 70 years of experience, CSE Insurance Group is a trusted provider of personal and property insurance products. We are backed by Covea, a $20 billion global insurer headquartered in France, and have earned an A (Exceptional) financial stability rating from Demotech. Our localized and customer-oriented service sets us apart, and our innovative products are designed to provide our customers with the highest level of protection and peace of mind.
Our History
Founded in 1949, CSE Insurance Group was established to furnish insurance at equitable rates to clients and promote the interests and welfare of public employees. These values are still a touchstone that we live by today, and we are committed to continuing to innovate and improve our services to meet the evolving needs of our customers.
Corporate Information
CSE Insurance Group is headquartered in Beaverton, Oregon, and conducts business in Arizona, California, Nevada, and Utah, with licenses in Colorado, Idaho, Oregon, Virginia, Washington, and Washington D.C. We are committed to providing exceptional service and innovative products to our customers, and we look forward to continuing to serve our communities for generations to come.
Poor Customer Service and Claims Experience
Many reviewers expressed frustration with CSE Insurance Group's customer service, citing difficulties in getting in touch with representatives, unhelpful responses, and a lack of accountability.
Issues with Payments and Policy Cancellations
Several reviewers reported issues with payments, including late fees, cancellations, and lack of notification. Some felt that the company was unfair and uncaring in their policies and practices.
Questionable Business Practices
Some reviewers accused CSE Insurance Group of using delay tactics, ignoring state codes, and violating their own policies. They felt that the company was more interested in making a profit than in serving their customers.
Negative Experiences with Claims
Many reviewers shared negative experiences with claims, including delayed or denied payments, lack of communication, and uncooperative adjusters.
Positive Experience
One reviewer had a positive experience with CSE Insurance Group, praising the company's quick response and coverage for water restoration services.
