Our knowledge is your best protection
At Gordon Tower Insurance Agency, we pride ourselves on being a trusted and reliable insurance agency that provides personalized service to our clients. Our team of experienced professionals takes the time to understand each client's unique needs and goals, providing expert advice and tailored insurance solutions that fit their individual circumstances.
Our Vision
Our vision is to build long-term relationships with our clients, earning their trust and loyalty by providing them with personalized attention, expert knowledge, and unparalleled customer service. We believe that insurance shouldn't be stressful, and that's why we take the time to listen to our clients, understand their needs, and provide them with the right insurance solutions that fit their lifestyle and budget.
Our Services
We offer a wide range of insurance services, including auto insurance, home insurance, commercial and business insurance, life insurance, and boat insurance. Whether you're a individual or a business owner, we have the expertise and resources to help you navigate the complex world of insurance and find the right coverage for your unique needs.
Our Knowledge is Your Best Protection
At Gordon Tower Insurance Agency, we take pride in our extensive knowledge of the insurance industry. Our team of experts stays up-to-date on the latest trends, innovations, and regulations, ensuring that our clients receive the best possible advice and coverage. We evaluate each client individually, identifying their exposures to loss and recommending the appropriate limits of coverage. Our knowledge is your best protection, and we're committed to helping you navigate the complex world of insurance with confidence.
About Our Team
Our team is led by President and Principal Agent Michael J. Bodnar, who has years of experience in the insurance industry. Our team also includes Marketing Manager and Agent Mary L. Bodnar, who is dedicated to providing exceptional customer service and support. Together, we're committed to building strong relationships with our clients and providing them with the best possible insurance solutions.
Our History
Gordon Tower Insurance Agency has a rich history of providing exceptional insurance services to individuals and businesses in the Lakewood, OH area. We're proud of our heritage and our commitment to our clients, and we look forward to continuing to serve our community for years to come.
Customer Experience
The reviews highlight the contrasting experiences of two customers with the insurance agency. One customer, Tiffany Workman, had a negative experience, while the other, Joyce Reid, had a positive one.
Communication and Responsiveness
Tiffany Workman's review suggests that the agency struggled to provide clear and timely answers to her questions about her policy and billing. She was frustrated with the lack of transparency and the excuses given by the agency's representatives. In contrast, Joyce Reid's review indicates that the agency has always been responsive and transparent in their communication.
Billing and Policy Issues
Tiffany Workman's review highlights issues with her policy, including unexpected increases in her monthly bill and difficulties with canceling her policy. She was dissatisfied with the agency's inability to resolve these issues promptly. Joyce Reid's review does not mention any billing or policy issues.
Agency Reputation and Recommendation
Tiffany Workman's review concludes that she would not recommend the agency to anyone, citing their failure to provide answers and resolve issues. Joyce Reid's review, on the other hand, highly recommends the agency, praising their respect, honesty, and integrity.
