Welcome to the State Farm Agency of Carlos Bermudez, where we pride ourselves on providing exceptional insurance solutions to individuals, families, and businesses in the San Francisco area. With over 40 years of experience, our agency has established a reputation for dedication, expertise, and outstanding service. As a State Farm Agent, I, Carlos Bermudez, have earned numerous awards of recognition for my achievements, including Ambassador Travel and Crystal Excellence, the highest achievement for profitable production.
Our Services
At our agency, we specialize in providing a wide range of insurance products and services, including:
- Personal Lines Insurance: Homeowners', auto, life, renters, jewelry/personal articles, condo, and umbrella insurance
- Commercial Insurance: Business owners', office packages, grocery stores, restaurants, retail shops, beautician/barber, photographer, apartment building, commercial umbrellas, and workers' compensation insurance
- Professional Liability Insurance: Dentists, architects, engineers, veterinarians, and consultants
As an experienced State Farm Agent, I have has had the privilege of serving the San Francisco community for many years. My professional expertise and passion for providing exceptional service have earned me excellent reviews and recommendations from satisfied clients.
Customer Service
The reviews reveal a mixed bag of experiences with Carlos Bermudez's State Farm insurance office. On one end, some customers have reported poor customer service, describing the staff as rude, lacking basic skills, and having a bad attitude. On the other end, others have praised the staff for being accessible, responsive, efficient, and professional.
Unhappy Customers
Several customers have expressed disappointment with their experiences, citing horrible customer service, combative attitudes, and unpleasant interactions with Carlos. One customer specifically mentioned dealing with a rude and moody staff member, which led to a very poor overall experience.
Happy Customers
However, not all customers have had negative experiences. A select few have praised Carlos and his staff for their exceptional service, citing years of loyalty and satisfaction. One customer, in particular, has been a happy client for almost thirty years, appreciating the personal service and thoughtful advice they receive from Emilia Martelli.
