Personalized Coverage, Guaranteed
At Reliable Insurance Managers, our family-owned agency has been dedicated to providing exceptional insurance services to our clients since 1996. Our mission is to find you the best rates and coverages from multiple insurance companies, all at once. We believe in the importance of the personal touch and strive to maintain a human element in all that we do. We understand that we are providing much more than just insurance - we are offering financial security and peace of mind.
Our History
Our company was founded on the principles of reliability, integrity, and dedication. Our team of specialists is committed to providing the highest level of service, ensuring that our clients receive the best possible outcomes. We have built strong relationships with our customers and have become a trusted name in the insurance industry.
Our Services
We offer a wide range of insurance products, including personal insurance, commercial insurance, life insurance, health insurance, and benefits insurance. Our user-friendly website allows you to easily get a quote, get documents, make changes to your policy, make payments, and even file a claim. Our agents are always available to assist you with any questions or concerns you may have.
Our Values
At Reliable Insurance Managers, we value our relationships with our customers and strive to maintain a human element in all that we do. We believe in the importance of personalized service and are committed to providing exceptional coverage and support. We understand that our customers are not just policyholders - they are individuals and businesses that deserve to be treated with respect and care.
Our Team
Our team of dedicated specialists is committed to providing the highest level of service to our clients. With years of experience in the insurance industry, our agents are knowledgeable and dedicated to helping you find the right coverage for your needs. We are proud to be a family-owned agency and are committed to continued growth and excellence in all that we do.
Our Partnerships
We have partnered with leading insurance companies to provide our clients with access to a wide range of insurance products. Our partnerships allow us to offer our clients the best possible rates and coverages, while also providing exceptional service and support.
Our Mission
Our mission is to provide exceptional insurance services to our clients, while also providing a high level of service and support. We are committed to being a trusted name in the insurance industry and to continuing to grow and improve our services to meet the needs of our clients.
Poor Communication and Unresponsive Service
Multiple reviewers expressed frustration with the company's lack of communication and unresponsiveness. They reported being unable to reach the company by phone, email, or voicemail, and even physically visiting the office only to find it empty.
Unprofessional Behavior and Scam Allegations
Some reviewers accused the company of being unprofessional and even scamming customers. One reviewer claimed to have been charged monthly despite canceling their account, and another accused the company of not providing viable carriers to write from as promised.
Difficulty with Policy Changes and Claims
Reviewers also reported difficulties with making changes to their policies and dealing with claims. One reviewer had been trying to change their address for two months, while another was dissatisfied with the company's handling of their claim.
Positive Experiences
On the other hand, many reviewers reported positive experiences with the company, citing excellent customer service, unbeatable rates, and a friendly and helpful staff. Some reviewers mentioned that they had been with the company for many years and had always been satisfied.