Your local insurance expert, your personal advocate
At Keitel Group Insurance, we take pride in being an independent insurance agency that has been serving the community of DeForest, WI, and surrounding areas since the early 1900s. Our mission is to create a sustainable partnership with our clients, companies, and community by being the most responsive, effective, and ethical professionals of multiple insurance products.
Our Story
With over 2,000 clients served and a fully trained, licensed staff with an average of thirty years of experience, we strive to provide high-quality and efficient service to our clients. We understand that every individual, business, and family has unique insurance needs, and we are dedicated to providing personalized solutions that cater to those needs.
Services We Offer
We provide a wide range of insurance services, including Personal, Commercial, Health, Life, and Bonds. Our products include Homeowners, Renters, Condo Unit Owners, Auto, Personal Umbrella, Watercraft/Boat, Recreational Vehicle, Motorcycle, Snowmobile, Farm, and many more. We also offer Commercial Insurance, including General Liability, Property, Employee Dishonesty, Business Owners Package, and more. Additionally, we provide Life and Health Insurance services, including Term, Permanent, Group Health, Disability Income, Annuities, Long Term Care, and more.
Our Commitment
At Keitel Group Insurance, we are committed to creating an enduring partnership with our clients, companies, and community. We believe that our clients deserve the best, and we strive to provide exceptional service, expert advice, and tailored insurance solutions that meet their unique needs. Our ultimate goal is to provide peace of mind, knowing that our clients are protected and secure.
Overview
The reviews consist of three comments from customers who have interacted with the company. Two of the reviews are 5-star ratings, while one is a 1-star review.
Communication and Customer Service
One of the reviewers, Scott Anderson, highlighted the excellent communication from the group, stating that they "go over the top to communicate options". David Mueller, who has done business with the company since 2007, also praised their professionalism, labeling them as a "Class act". In contrast, Steve Knudtson Jr had a negative experience with the company, claiming they were "rude and unwilling to help" him.
Impact on Reputation
The reviews suggest that the company's reputation is mixed. While David Mueller and Scott Anderson had excellent experiences, Steve Knudtson Jr's negative review paints a very different picture.
