Your local insurance expert, your personal advocate
At Louis F. Materre Ins Agcy Inc, our mission is to provide personalized insurance solutions that meet the unique needs of our clients. As a State Farm Insurance Agent in Littleton, CO, we are committed to helping individuals, families, and businesses manage their risks and realize their aspirations.
Our Services
We offer a wide range of insurance services, including:
Auto Insurance: Whether you're a safe driver or a thrill-seeker, we have auto insurance options to fit your needs. From collision and comprehensive coverage to rental and rideshare insurance, we've got you covered.
Recreational Vehicles: If you enjoy the great outdoors with a motorcycle, motorhome, camping trailer, boat, or off-road vehicle, we have insurance options specifically designed for recreational vehicles.
Homeowners Insurance: Protect your largest investment from unexpected events with State Farm Homeowners Insurance. Our policies cover not only your home but also your personal property, including furniture, appliances, and more.
Renters Insurance: If you rent a home or apartment, renters insurance is essential to cover your personal property.
Personal Articles: If you have valuable items like collectibles, jewelry, sports equipment, or others, our Personal Articles Policy can provide additional coverage.
Business Insurance: As a small business owner, you know the importance of developing a plan for continued financial security. Our business insurance products include business owners policies, commercial auto policies, individual health policies, and workers' compensation.
Life Insurance: Help secure the future of your family with term, whole, or universal life insurance. Our policies are designed to provide financial protection and peace of mind.
Health Insurance: As you experience changes in your life, our team can help you navigate the complexities of health insurance and find the right coverage for you.
At Louis F. Materre Ins Agcy Inc, we understand that every individual and business has unique insurance needs. Our knowledgeable and experienced agents will work with you to design a personalized insurance plan that suits your lifestyle, budget, and goals. With State Farm, you can trust that you're in good hands.
Contact Us
To learn more about our insurance services or to schedule an appointment, please visit our office at 5125 South Kipling Suite 208, Littleton, CO 80127. You can also reach us by phone at 303-932-8876 or by email at louismaterre.com.
Agent and Staff Performance
The reviews highlight the variable quality of service provided by the agent, Louis Materre, and his staff. Some customers, like Kyle Colby and Wendy McFarland, have had positive experiences with the agent, describing him as "amazing" and praising his genuine care for customers. However, others, like Fallon, Sandra A., J., and others, have had negative encounters with the receptionist and after-hours staff, who were perceived as rude, unhelpful, and prone to making mistakes.
Communication Issues
Poor communication seems to be a recurring problem, with customers experiencing miscommunication, lack of clarity, and misinformation about their policies. Sandra A. was told that an issue with her policy was her fault, while J. was given a incorrect quote for her insurance premium.
Customer Loyalty and Satisfaction
The reviews also highlight the impact of customer satisfaction on loyalty. Kyle Colby's family has been with Louis Materre for over 30 years, and Wendy McFarland returned to State Farm after leaving, citing the excellent service provided by the agent and his staff. On the other hand, customers who experienced poor service, like Fallon and J., expressed disappointment and frustration, leading to a loss of trust and loyalty.
