At CopperPoint Insurance Companies, we're a company committed to making a difference in the lives of our customers and the communities we serve. With nearly 100 years of specialized expertise and service excellence, we're dedicated to providing unparalleled workers' compensation and commercial property and casualty insurance coverage.
Our Value Proposition
We believe that insurance should be more than just a policy - it should be a promise of protection, stability, and peace of mind. At CopperPoint, we're committed to delivering on that promise by offering a range of innovative and tailored solutions that meet the unique needs of our customers. Whether you're a small business owner or a large corporation, we're here to help you mitigate risk, stay safe, and achieve your goals.
Industry Expertise
We're proud to serve a variety of industries, including agriculture, construction, education, healthcare, hospitality, manufacturing, refuse and recycling, and restaurants. Our expertise in these sectors allows us to provide industry-specific solutions that address the unique challenges and risks faced by our customers.
Solutions
We offer a range of insurance products and services, including workers' compensation, commercial property and casualty, automobile, cybersecurity, employment practices liability, general liability, inland marine, and umbrella coverage. Our solutions are designed to help you manage risk, minimize losses, and maximize profitability.
Risk Management
At CopperPoint, we believe that risk management is a critical component of any successful business. That's why we offer a range of risk management resources and tools, including claims kits, policyholder education, and compliance posters. Our experienced team is always available to help you identify and mitigate risk, so you can focus on what matters most - your business.
Community Giving
At CopperPoint, we're committed to giving back to the communities we serve. We believe that insurance should be a force for good, and that's why we're actively involved in charitable initiatives and community development projects. Whether we're supporting local schools, non-profit organizations, or community events, we're always looking for ways to make a positive impact.
Careers
If you're looking for a dynamic and supportive work environment, look no further than CopperPoint Insurance Companies. We're always seeking talented and dedicated professionals to join our team. Whether you're just starting your career or looking for a new challenge, we invite you to explore our current job openings and apply online.
Poor Experience
The majority of the reviews are negative, with many customers expressing frustration and dissatisfaction with their experience with CopperPoint Insurance. Many have reported difficulty in getting their claims processed, with some even being denied without explanation. Some have described the company as unresponsive, uncaring, and unwilling to listen to their concerns.
Lack of Communication
Several reviews mention poor communication from the company, with some customers feeling ignored or dismissed. One customer had to call the hospital to find out the status of their claim, while another received a rude call from the company stating that the hospital hadn't sent them the bill.
Unprofessional Staff
Several reviewers have described the staff as unprofessional, with some reports of adjusters being rude and dismissive. One customer was told that they would not be able to issue an advance on their monthly check due to a lack of emergency, despite being in dire financial straits.
Lack of Compassion
Some reviewers have described the company as having no compassion for injured employees or their families. One customer, who lost their husband in a work-related incident, reported having to deal with an uncooperative and uncaring adjuster.
Few Positive Comments
Only a few reviews were positive, with some customers expressing satisfaction with their experience. One reviewer praised the company's accommodating staff and convenient location.
No Commendable Service
Overall, it is clear that CopperPoint Insurance has failed to provide a satisfactory experience for most of its customers. The company's poor communication, unprofessional staff, and lack of compassion have led to widespread dissatisfaction.
