Let us help you cut your insurance costs!
A Trusted Partner for Comprehensive Insurance Solutions
Continental Insurance Services LLC, established in 1979, is a family-owned independent insurance agency serving Marrero, Louisiana, and the surrounding areas. With over 125 years of combined experience among our licensed agents, we guide clients through the process of selecting the right insurance coverage for their unique needs.
Comprehensive Coverage for Every Aspect of Life
We offer a wide range of personal and business insurance plans to protect what matters most. From home and auto insurance to boat and watercraft coverage, we have you covered. Our commercial insurance offerings include specialized plans for apartment building owners, contractors, and businesses of all sizes.
Personal Insurance
- Homeowners Insurance
- Auto Insurance
- Flood Insurance
- Boat & Watercraft Insurance
- Condo Insurance
Commercial Insurance
- Apartment Building Owners Insurance
- Bonds & Insurance
- Builders Risk Coverage
- Business Owners Policy (BOP)
- Church Insurance
- Commercial Auto Insurance
- Commercial Property Insurance
- Condo Association Insurance
Dedicated to Client Satisfaction
At Continental Insurance Services, we prioritize personalized service and attention to detail. We take the time to understand your unique needs and recommend tailored insurance solutions that align with your individual circumstances. Our staff is committed to:
- Transparency: We explain coverage options and premiums in clear and concise language.
- Accessibility: We are available to answer your questions and address your concerns promptly.
- Proactive Solutions: We review your coverage regularly and proactively suggest ways to optimize your protection.
Customer Service Issues
The majority of reviewers expressed frustration and disappointment with the customer service they received from this insurance agency. They reported experiencing long wait times, unreturned phone calls, and unfulfilled promises of quotes. One reviewer even stopped by the office in person and still did not receive a response. This lack of communication and professionalism led to a negative impression and a loss of potential business.
Unprofessional Behavior
One reviewer also mentioned that an agent was not following proper hygiene practices, such as wearing gloves and not touching their face, during a meeting. This lack of attention to detail and professionalism further contributed to the reviewer's negative experience.
Positive Experiences
On the other hand, one reviewer had a positive experience with agents Matt and Mark, who provided excellent service and helped them find the best rates from reputable companies.
