Protecting What Matters Most Since 1984
At Bert Simmons State Farm Insurance, we're dedicated to providing our clients with personalized insurance solutions that meet their unique needs. With over 40 years of experience as a State Farm Insurance Agent, our team is committed to delivering exceptional service and expert guidance to help you make informed decisions about your insurance options.
Our Story
As a seasoned insurance professional, I, Bert Simmons, have been serving the Pearland, TX community for decades. With a strong foundation in economics from Texas Southern University, I've built a reputation for providing trusted advice and personalized service to individuals, families, and businesses. My team and I are passionate about helping our clients achieve their goals and protect what matters most.
Our Services
We offer a comprehensive range of insurance products, including:
- Auto Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Personal Articles Insurance
- Business Insurance
- Life Insurance
- Health Insurance
In addition to our insurance offerings, we also provide banking and mutual fund services through FINRA's BrokerCheck.
Our Mission
Our mission is to provide personalized insurance solutions that meet the unique needs of our clients. We strive to build long-term relationships built on trust, integrity, and exceptional service. Our goal is to help our clients achieve their goals and protect what matters most.
Get a Quote
Ready to get started? Select an insurance product, enter your ZIP code, and start a quote request. Our team will be happy to guide you through the process and provide personalized recommendations tailored to your needs.
Excellent Customer Service Experience
Several reviewers have praised the exceptional service provided by specific staff members, including Lolita Johnson and Lance, who went above and beyond to address their needs and concerns. They were highly responsive, helpful, and ensured that the customers received reasonable quotes and coverage.
Satisfied Long-Term Customers
Some customers have expressed their satisfaction with the service they received from Mr. Simmons and his staff, including Lolita, over an extended period. They have continued to use the same agent even after relocating to a different city.
Common Issues with Customer Service
Several reviewers have expressed their dissatisfaction with the customer service provided by the office, citing issues such as rudeness, lack of responsiveness, and unhelpful staff. Some have reported being blamed for problems that were not their fault, and others have been hung up on during conversations.
Complaints about the Agent and Office
Some reviewers have specifically complained about the agent, Bert Simmons, and his office, stating that they are money-hungry, unresponsive, and unhelpful. They have advised others to avoid doing business with this office.
