We do the shopping and comparing to save you time and money!
At Bidlake Insurance, we pride ourselves on being a locally owned and operated insurance agency in Billings, Montana. With over 113 years of experience, we have a deep understanding of the insurance needs of our community. As an independent agency, we are able to research rates and coverage options from multiple insurance carriers to find the best policies for our clients.
Why Independent Matters
At Bidlake Insurance, being an independent agency means we are not tied to any one insurance carrier. This allows us to shop rates and coverage options from a variety of trusted carriers to find the perfect combination of coverage and price to fit our clients' unique needs. Whether you need auto, home, life, health, or business insurance, we can help you find the best value for your money.
Our Team
Our team of licensed insurance professionals is dedicated to providing outstanding service to our clients. Our principals, TJ Hansen and Barb Donahue, are both experienced insurance professionals who have a deep understanding of the insurance industry. Our team works closely with clients to understand their individual needs and provides personalized service to help them make informed decisions about their insurance options.
Insurance Options
At Bidlake Insurance, we offer a wide range of insurance options for individuals and businesses. Our insurance products include:
- Auto insurance, including coverage for cars, trucks, motorcycles, and boats
- Homeowners insurance, including coverage for homes, condos, and renters
- Business insurance, including coverage for business owners, commercial properties, and workers' compensation
- Life insurance, including term life and permanent life insurance policies
- Health insurance, including individual and group plans
Why Choose Us
At Bidlake Insurance, we are committed to providing our clients with personalized service and superior results. We take the time to understand our clients' unique needs and provide them with customized insurance solutions. Whether you are a first-time policyholder or an existing client, we are dedicated to helping you find the best insurance coverage at the best price.
Contact Us
If you are looking for insurance coverage, we invite you to contact us today. We would be happy to provide you with a free, no-obligation quote and help you find the best insurance policies for your needs.
Customer Experience
Bidlake Agency has received largely positive reviews from satisfied customers. According to the reviews, the agency is known for being helpful, having great coverage at competitive rates, and featuring dedicated and knowledgeable agents. On the other hand, some customers have reported having a negative experience with the agency.
Long-time Customer Returns
One customer, Patricia Vierthaler, had a positive experience returning to the agency after having left due to financial reasons. She praised the agency's great coverage and competitive rates, as well as her new agent, Barb Donahue, who she described as a "gem".
Customer Service Issues
Josh Parsons, on the other hand, had a poor experience with the agency. He reported that the agency incorrectly canceled his account due to non-payment, despite him having paid the bill in full. The issue was caused by an outdated mailing address, which was not updated correctly. Parsons also received returned bills from the agency, which he found to be frustrating.
