Take care of your needs, whenever, wherever!
At Hanneken Insurance, we believe that our core strength lies in understanding our clients' needs and providing them with tailored insurance solutions. For over 30 years, our agency has been serving families and businesses in Central Minnesota, offering a wide range of insurance products and services.
Our Commitment
At Hanneken Insurance, we are committed to providing our clients with the best possible coverage at the right price. Our team of experienced agents is dedicated to understanding your unique needs and providing personalized service. We strive to build long-term relationships with our clients, based on trust, communication, and results.
Our Services
We offer a wide range of insurance products and services, including:
Auto & Home Insurance: We provide comprehensive auto and home insurance policies to protect your personal assets and provide peace of mind.
Business Insurance: Our commercial insurance policies are designed to protect your business from unexpected losses and provide financial stability in the event of a claim.
Farm Insurance: Our farm insurance policies are tailored to meet the unique needs of farmers and agricultural businesses in Central Minnesota.
Life & Health Insurance: We offer a range of life and health insurance products to help individuals and families protect their loved ones.
Customer Service
At Hanneken Insurance, we understand the importance of providing excellent customer service. Our dedicated customer service team is available to assist you with all your insurance needs, from policy inquiries to claims processing.
Our Team
Our team of experienced agents is dedicated to providing personalized service and expert advice. With over 60 years of combined experience, our team is well-equipped to understand your unique insurance needs and provide tailored solutions.
Our Promise
At Hanneken Insurance, we promise to use our expertise and experience to find the best rates and coverage options for you. We are committed to providing exceptional service, building trust with our clients, and becoming a trusted partner in your insurance needs.
Overall Impression
The reviews of Hanneken Insurance Agency are predominantly positive, with several customers praising the agency's excellent customer service, friendly staff, and willingness to go above and beyond to help with policy questions and issues. On the other hand, a few customers have expressed disappointment with the behavior of certain staff members, specifically the secretary, who was described as rude and unprofessional.
Positive Aspects
The agency's staff is described as friendly, kind, and helpful, with several customers mentioning specific agents, such as Tia and Vi McKenney, who are highlighted for their exceptional service and professionalism. The agency's commitment to supporting local communities and being generous is also commended.
Negative Aspects
A few customers have experienced unpleasant interactions with the agency's staff, particularly the secretary, who was described as rude and unprofessional. One customer felt that the secretary made a rude comment about their outfit, and another customer reported similar experiences with the same secretary.
Conclusion
While Hanneken Insurance Agency has a strong reputation for providing excellent customer service and building relationships with its customers, there are some areas where improvement is needed, specifically in terms of staff behavior and professionalism.
