Your Way to a Safer Tomorrow
Passionate about Protecting What Matters Most
PKong Ins & Fin Svcs stands out as a trusted State Farm Insurance agency in Long Beach, California. Led by experienced agent Peter Kong, we've proudly served the community for over two decades, helping individuals and families safeguard their lives and assets.
Our team genuinely enjoys building relationships with our customers, understanding their unique needs, and crafting custom insurance plans that offer peace of mind. We specialize in covering your:
Personal Insurance
- Auto Insurance: Comprehensive coverage for your car, truck, or motorcycle, ensuring you're protected on the road.
- Homeowners/Condo Insurance: Protection for your dwelling, belongings, and financial security in case of disasters or unforeseen events.
- Renters Insurance: Peace of mind for tenants, covering your belongings in case of theft or damage.
- Personal Articles Insurance: Valuable items like jewelry, electronics, and art covered in case of loss or damage.
Business Insurance
- Business Insurance: Comprehensive coverage for your business operations, regardless of industry or size.
- Life Insurance: Secure your business continuity in the event of the unexpected loss of a key employee.
Beyond Insurance
Our commitment extends beyond just offering insurance. We believe in empowering our clients to make informed decisions about their financial protection. We offer:
- Free risk assessments to identify potential vulnerabilities.
- Personalized guidance to help you understand your coverage options.
- Dedicated customer service that goes above and beyond.
Overall Experience
The majority of customers have reported a positive experience with State Farm, citing helpful and knowledgeable agents, efficient service, and competitive rates.
Customer Service
Many customers have praised the exceptional customer service provided by agents such as Vanessa, Francisco, and Peter Kong. They have been described as friendly, professional, and bilingual, making it easy for customers to understand and navigate their insurance options.
Agents
Several agents have been named and praised for their excellent service, including Vanessa, Francisco, and Peter Kong. These agents have been described as knowledgeable, efficient, and responsive, making it easy for customers to get the help they need.
Convenience
Some customers have mentioned the convenience of using the State Farm app to manage their policies and communicate with agents.
Discounts and Rates
Many customers have reported receiving competitive rates and discounts, even with prior accidents on their record.
Negative Experiences
A few customers have reported negative experiences, citing unprofessionalism and a lack of follow-through on promised tasks. One customer reported being unable to get a simple task completed despite multiple attempts.
