Protecting what matters most, one policy at a time.
At Main Street Insurance Group, we're an independent insurance agency offering a comprehensive suite of insurance solutions to protect you from the unexpected. We don't just sell insurance. We work closely with clients to help them make important and informed decisions every day when it comes to protection and their future.
Our Mission
Our mission is to provide a true, concierge client experience which is unique in the insurance industry. We give clients the power of choice from top-rated national and regional insurance carriers. We strive to provide a personalized experience, treating clients like family, and offering honest advice to help them make informed decisions that protect their lives and businesses from the unexpected.
Our Services
We offer a wide range of insurance solutions, including Business Insurance, Home Insurance, Auto Insurance, Employee Benefits, and Equine Insurance. Our experienced insurance advisors work closely with clients to understand their specific needs and deliver the right blend of price, plans, and services for each client. Whether you're an individual or a business owner, we have the expertise and resources to help you navigate the complexities of insurance and find the right coverage for your needs.
Our History
With roots that date back to 1898, Main Street Insurance Group has been in business for 120 years. During that time, we've grown through partnerships with exceptional individuals and insurance agencies based in Charlotte, Forest City, and Tryon. Today, we form one of the nation's largest independent agencies, serving the Southeastern United States with a wide array of customized insurance solutions.
Exceptional Customer Service
The staff at Main Street Insurance are highly knowledgeable and friendly, always going above and beyond to help their clients. They are praised for their exceptional customer service, with many clients mentioning that they are very helpful and courteous.
Personalized Attention
Many clients have had positive experiences with specific agents, including Karen Edwards, Brandi, Kim Driver, Travis Henson, and Lisa Ebert-Powell. These agents are described as knowledgeable, friendly, and quick to respond to clients' needs. They take the time to educate and guide their clients through the insurance process, making them feel valued and supported.
Insurance Expertise
Main Street Insurance is commended for their expertise in navigating complex insurance processes. They are able to find the best insurance options for their clients, saving them money and providing them with peace of mind.
Locally Owned and Operated
The company is praised for being a hometown company with big-city options. As an independent agency, they are able to offer a wide range of insurance policies from various companies.
Negative Experience
However, one client had a negative experience with the company's towing service. They experienced delays and miscommunication, resulting in frustration and inconvenience.
