Protecting Your Future, One Policy at a Time.
At Murphy Insurance Agency, Inc., we've been proudly serving customers in the Tri-State area since 1955. Our agency's foundation is built on strong values of ethics, expertise, and outstanding customer service. We develop customized insurance products for both personal and commercial clients, combining competitive insurance products with coverage designed to protect their families, assets, and employees. Our goal is to provide each customer with a level of service that goes beyond their expectations.
Our History
Murphy Insurance Agency, Inc. has been serving individuals and businesses in Greater Cincinnati since 1955. We're now in our third generation of proven insurance professionals. Our expertise is based on over 100 years of experience in the insurance industry. This allows us to provide our customers with Customized Insurance Programs by combining the most competitive products in the industry with coverages tailored specifically to the needs of each customer.
Our Services
Every business, large or small, has unique exposures that require specialized coverages. We develop customized programs tailored specifically to meet the insurance needs of each customer. Our goal is to reduce the overall cost of risk and at the same time protect your companies assets, customers, and employees.
We offer a wide range of services, including:
- Business Insurance: Property, Inland Marine, Boiler and Machinery, Commercial Auto/Fleet, Crime, General Liability, Business Auto, Workers' Compensation, Umbrella, Professional Liability, Employment Practices Liability, Directors and Officers Liability, Group Health and Life Products
- Homeowner Insurance: Homeowners Insurance, Condominium Insurance, Tenants Insurance, Automobile & Watercraft, Personal Umbrella, Identity Theft, High-worth asset protection for jewelry, antiques, and other valuable items, Individual Life & Health
- Auto Insurance: Bodily Injury to Others, Personal Injury, Bodily Injury Due to the Uninsured, Property Damage, Medical Coverage, Collision Costs, Comprehensive Coverage, Rental Replacement, Towing and Labor
Our Commitment
At Murphy Insurance Agency, Inc., we're dedicated to providing the very best to our clients for generations to come. We would be honored to serve you as a customer.
Service and Communication
Some reviewers have had positive experiences with Murphy Insurance, citing excellent communication and service. Adam Cogswell and Aaron Zone both gave 5-star ratings, with Adam praising the company's quick responses and competitive rates, while Aaron commended the staff's friendly and fast service. David Schmidt also gave a 5-star review, stating he had a "Great experience!" and recommending the company to others.
Customer Service Issues
However, several reviewers have had negative experiences with Murphy Insurance, citing poor customer service, lack of loyalty, and financial mismanagement. Tara Worley gave a 1-star review, stating that the company has poor ethics and mishandles funds, and refuses to rectify the situation. Jeff Davis also gave a 1-star review, saying that the company overcharged him and failed to provide competitive rates, leading him to switch to another provider. Cyril Rommes gave a 1-star review as well, criticizing the company's customer service and stating that they "deserve zero stars!"
Comparison to Other Providers
A few reviewers have mentioned comparing Murphy Insurance to other providers. Jeff Davis mentioned that he was able to find lower rates with another agency after switching from Murphy, while Ricky W. stated that other big-name companies have tried to get him to switch but none have been able to beat Murphy's prices and coverage.
Overall Satisfaction
It's clear that opinions are mixed about Murphy Insurance, with some reviewers having positive experiences and others having negative ones. While some reviewers appreciate the company's competitive rates and good communication, others have been disappointed with the lack of customer service, financial mismanagement, and lack of loyalty.
