Exceeding client expectations for over 27 years.
The Hammer Agency is a full-service insurance agency that has been serving the Littleton, Colorado, and surrounding areas for over 20 years. Our team of experienced agents is dedicated to providing exceptional customer service and finding the best insurance coverage at the most affordable rates for our clients.
Our History
Our company was founded in 1999 with a mission to provide outstanding service and products to our clients. We have since grown and expanded our services to cover a wide range of insurance needs, including auto, home, business, and more. Our team of experts is committed to helping our clients protect their assets and plan for the future.
Our Services
At The Hammer Agency, we offer a wide range of insurance services, including:
- Auto Insurance: We offer a variety of auto insurance options, including liability, collision, and comprehensive coverage.
- Home Insurance: We help homeowners protect their most valuable assets with our competitive home insurance rates.
- Business Insurance: Our business insurance services include liability, property, and workers' compensation coverage.
- Contractors Insurance: We offer specialized insurance coverage for contractors, including general liability and property damage coverage.
- Flood Insurance: We help individuals and businesses protect their assets from flood damage with our affordable flood insurance rates.
- RV and Boat Insurance: We offer specialized insurance coverage for recreational vehicles and boats.
Our Expertise
Our team of expert agents has extensive knowledge of the insurance industry and is dedicated to providing personalized service to our clients. We take the time to listen to our clients' needs and tailor our services to meet their unique requirements.
Our Carriers
We work with a variety of reputable insurance carriers to provide our clients with the best coverage options at the most competitive rates. Our carriers include:
- Auto Owners
- Travelers
- Hartford
- Safeco
- Allied
- Nationwide
- Progressive
- State Auto
- Colorado Casualty
- Bristol West
- Unitrin
- Victoria
- Mendota
- Metlife
- Zurich
- Fidelity
- Dairyland
- The General
Why Choose Us
At The Hammer Agency, we pride ourselves on our exceptional customer service and personalized approach to insurance. We take the time to understand our clients' unique needs and tailor our services to meet those needs. We offer competitive rates and a wide range of insurance options to ensure our clients are protected and secure.
Contact Us
If you're looking for a trusted insurance agency in Littleton, Colorado, or surrounding areas, we invite you to contact us today. Our team of experts is ready to help you get the coverage you need at a price you can afford.
Customer Service Issues
The reviews highlight significant issues with customer service at this insurance agency. Author Brock Mullen's experience is particularly egregious, as their agent failed to deliver on a promise to remove a person from their auto policy, leading to a canceled policy and a frustrating conversation. The agent was deemed "completely unhelpful and rude" when trying to reinstate the policy, leaving the customer feeling frustrated and misled. This incident was compounded by the fact that the agency had been their family's insurance provider for 20 years.
Positive Experiences
In stark contrast, several reviewers had exceptionally positive experiences with the agency. Authors Mountain Meadow Maids, Janette Brannan, and Delinda Fatianow all praised Agent Nick Hammer's professionalism, timeliness, and effectiveness in getting the job done. These reviewers specifically mentioned that he made the process "buttery smooth, " provided "the best price, " and went above and beyond to meet their needs.
Conclusion
The mixed reviews suggest that this insurance agency's customer service can vary greatly depending on the agent and the specific issue at hand. While some reviewers had exceptional experiences, others encountered significant problems. It is essential for potential customers to research and evaluate the agency's reputation and customer service before making a decision.
