Protecting What Matters Most
Wilgus Insurance Agency & Financial Services has been a trusted provider of insurance solutions for individuals, families, and businesses since 1977. With a commitment to building long-term relationships and understanding the unique needs of our clients, we have established ourselves as a leading agency serving the Eastern Shore and beyond. Our dedicated team of local agents works tirelessly to serve local people, ensuring that our clients receive the outstanding service they deserve.
Why Go Independent?
As an independent insurance agency, Wilgus Insurance Agency & Financial Services offers a wide variety of insurance solutions from multiple top-rated carriers. Our independence allows us to focus on your needs, rather than those of a single insurance company. We act as licensed insurance advisors, guiding you through the process of selecting the right coverage for your home, auto, life, business, and more. With three convenient office locations in Maryland and Delaware, our team is always here to help you protect what matters most.
Our Services
Wilgus Insurance Agency & Financial Services provides a comprehensive range of insurance solutions designed to meet the diverse needs of our clients. These services include:
- Personal Insurance: Our personal insurance solutions are tailored to protect what is most important to you. We offer homeowners insurance, auto insurance, umbrella insurance, individual life insurance, motorcycle insurance, and more, ensuring that you have the right coverage in place for peace of mind.
- Business Insurance: Safeguard the future of your business with our comprehensive business insurance solutions. From general liability and commercial property insurance to business auto and business owners insurance, we provide the coverage you need to protect your business and its assets.
- Employee Benefits: Attract and retain top talent by building an employee benefits package that meets the needs of your team. Our group voluntary, supplemental life, group vision, and 401(k) insurance options are designed to protect, engage, and reward your employees.
- Insurance by Industry: Recognizing the unique challenges faced by different industries, we offer insurance by industry tailored to help safeguard your business. Our contractor, farm, non-profit, restaurant, and wholesaler and distributor insurance options provide the specialized coverage you need to succeed.
Protecting What Matters Most
At Wilgus Insurance Agency & Financial Services, we understand the importance of protecting what matters most. Our team is dedicated to ensuring that you have the right coverage in place for your home, auto, life, business, and industry-specific needs. By representing a variety of insurance companies, we can provide the best possible coverage and pricing for our clients. Contact one of our three locations today to learn more about our insurance solutions and how we can help protect what matters most to you.
Overall Experience
The reviews are a mix of both positive and negative experiences with Nationwide Insurance. Some customers have had excellent interactions with their agents, while others have been less satisfied.
Agents' Performance
The exceptional customer service of agents Laura Adkins and Laura at the Millsboro office is a common theme throughout the positive reviews. They are praised for being personable, professional, and knowledgeable about their work. These agents are also recognized for their prompt responses, availability, and willingness to help clients understand their insurance needs.
Communication and Knowledge
The importance of clear communication and understanding is highlighted in the reviews. Some customers have reported difficulties in getting accurate information from agents, while others have appreciated the agents' ability to explain complex insurance concepts in a way that is easy to understand. Language barriers were not an issue for Lib Lilly, who appreciated Laura Adkins' proficiency in Spanish.
Personalized Attention
Individual attention and personalized service are emphasized in the positive reviews. Customers have praised agents for being aware of their specific needs and providing tailored solutions.
Critical Review
On the other hand, Charles Russo was disappointed with his experience. He felt that the agent had limited knowledge about insurance companies other than Nationwide.
