Empowering your protection. Protecting your future.
Building a Secure Future Together
At Olson Insurance Agency, we are passionate about empowering our community to navigate financial risks and achieve true peace of mind. Established in 2014, our agency has become a trusted partner for residents and businesses in Madison, MS, and the surrounding areas.
Our Team of Professionals
Led by experienced State Farm agent Brett Olson, our team of dedicated professionals possesses extensive knowledge and compassion. We take the time to understand your individual needs and tailor our insurance solutions to your unique situation. We believe in personalized guidance, ensuring you have the appropriate coverage for your home, car, health, and more.
Comprehensive Insurance Solutions
We offer a comprehensive range of insurance products to protect what matters most:
- Auto Insurance: Comprehensive coverage for your car or motorcycle, ensuring you're financially protected in the event of an accident or breakdown.
- Homeowners/Condo Insurance: Secure protection for your home or condominium against property damage, theft, and other unforeseen circumstances.
- Renters Insurance: Affordable coverage for your belongings in case of loss or damage.
- Personal Articles Insurance: Protection for valuable items like electronics, jewelry, and artwork.
- Business Insurance: Customized solutions to safeguard your business from potential risks.
- Life Insurance: Secure financial protection for your loved ones in the event of your passing.
Our Commitment to Community
We are deeply involved in the Madison community and are committed to supporting first responders and other local organizations. We believe in giving back to the place we call home and fostering a sense of belonging.
Request a Personalized Quote Today
Contact Olson Insurance Agency today to request a personalized quote and discuss your insurance needs. Our team will work with you to find the right coverage at competitive rates. Get peace of mind knowing you're financially protected and can focus on what matters most.
Staff and Agent Performance
The staff and agent, Brett Olson, received high praise for their exceptional service, knowledge, and willingness to assist. They were described as "AWESOME, " "amazing, " and "responsive" in various reviews.
Customer Service
The customer service of the agency was commended for being "courteous and professional" and "going above and beyond" to help customers with their insurance needs.
Claims and Refunds
However, there were some issues with claims and refunds. One customer had a negative experience with the customer service manager, Darlene Bunyard, who was unprofessional and rude when dealing with a refund issue. Another customer had difficulty canceling their policy and getting their refund.
Reputation and Recommendations
The agency's reputation was affected by the negative experiences, with some customers warning others to beware of the agency's practices. However, many customers expressed their gratitude and loyalty to Brett Olson and his team, recommending them to others.
