Empowering Your Future, Protecting Your Freedom.
At Dan Charles Agency, Inc., we pride ourselves on being one of the premier independent insurance agencies in West Michigan. With a rich history dating back to 1982, our family-owned and operated business has grown to become a trusted name in the industry. From our office located at 6983 S. Division Ave. in Grand Rapids, Michigan, we serve all of West Michigan and its surrounding areas.
Our Commitment
Our commitment is to provide customers with the best insurance value and service available, while maintaining the highest ethical standards and credibility with our clients, carriers, and the public. As an independent insurance agency, we have the flexibility to tailor insurance coverage to our customers' unique needs. Whether you need coverage for your home, business, or auto, we can help you find the coverage that's right for you. We also offer life insurance policies to protect your family against unforeseen events.
Our Coverage
We offer a broad range of commercial, personal, life, and health products. We have aligned ourselves with some of the finest carriers to deliver these products to you. Our experienced staff is dedicated to helping you navigate the complex world of insurance plans and finding the best combination of price, coverage, and service. We are committed to being your trusted advisor and consultant, working with you to determine your insurance needs and providing you with choices that fit your budget and lifestyle.
Our Team
Our team of licensed professionals is dedicated to providing excellent service and competitive prices. We are members of the Barry County Chamber of Commerce, Byron Center Chamber of Commerce, and Cuttlerville Chamber of Commerce, which allows us to stay connected to our community and better serve our customers. We believe in building long-lasting relationships and customer service is very important to us.
Client Testimonials
Don't just take our word for it. Our clients have shared their experiences with us, and we're proud to share them with you. From helping families navigate the complex world of insurance to providing fast and friendly service, our clients trust us to have their backs.
Overall Experience with Dan Charles Agency
The reviews highlight both positive and negative experiences with the Dan Charles agency. On one hand, some customers have had excellent experiences with the agency, praising their helpful and informative service. On the other hand, some customers have had disappointing experiences, citing incompetence, lack of follow-ups, and poor customer service.
Positive Experiences
Some customers have had very positive experiences with the Dan Charles agency. They praise the agency's helpful and informative service, saying they feel covered and supported. The agency's ability to provide excellent customer service, make customers feel at ease, and even make them laugh in difficult situations is noteworthy.
Negative Experiences
However, some customers have had poor experiences with the agency. They cite issues with incompetent agents, lack of follow-ups, and poor customer service. Some customers feel that the agency is more focused on making sales than on serving its customers.
