Protecting What Matters Most to You
A Legacy of Trusted Protection for Over 70 Years
Casper Insurance Agency has proudly served the Pittsburgh area and all of Pennsylvania since 1950. Founded on a foundation of unwavering commitment to superior service and personalized attention, we have grown into a full-service insurance agency offering a comprehensive range of personal and business insurance solutions.
Focused on Your Needs
Our team of experienced professionals understands that every individual and business is unique. That's why we take the time to understand your specific needs and provide customized insurance solutions that perfectly align with your needs and budget. We work with a carefully selected group of financially sound, reputable insurance companies to offer you the best coverage at competitive prices.
Comprehensive Coverage Across Your Life
We offer a wide range of insurance solutions across various segments, including:
Personal Insurance
- Homeowners & Renters Insurance
- Auto & Motorcycle Insurance
- Boat & Marine Insurance
- Personal Liability Coverage
- Final Expense & Life Insurance
Business Insurance
- Business Interruption & Risk Management
- Commercial Auto & Property Insurance
- Builder's Risk Insurance
- Professional Liability Coverage
Exceptional Customer Service & Support
At Casper Insurance Agency, we go beyond simply selling insurance. We are dedicated to providing exceptional customer service and personalized attention at every step. Our staff is known for their responsiveness, empathy, and commitment to ensuring a smooth and seamless insurance experience.
Why Choose Casper Insurance Agency?
- Independent Advantage: As an independent agency, we have the freedom to choose the best insurance carriers for your needs, ensuring you get the best coverage at competitive prices.
- Personalized Attention: You're not just an account number to us. We take the time to understand your unique needs and provide tailored solutions.
- Expert Guidance: Our seasoned professionals can guide you through every step of the process, from choosing the right coverage to processing a claim.
- Prompt & Responsive Service: We are committed to providing timely responses and personalized assistance when you need it most.
Get a Personalized Quote Today
Contact Casper Insurance Agency today for a personalized quote and risk assessment. Our dedicated team will work with you to craft a customized insurance plan that meets your unique needs and budget.
Agency Overview
Casper Agency, an Erie Insurance Agent, is a local insurance provider that offers a range of insurance products to its clients. While the agency has received positive reviews from many customers, it has also faced criticism from some for its customer service and claims handling.
Customer Service
Many customers have praised Casper Agency for its excellent customer service. Kathy, one of the agents, has been specifically mentioned for her responsiveness, professionalism, and ability to explain complex insurance information in a clear and concise manner. Customers have also appreciated the agency's commitment to providing personalized service and its willingness to go above and beyond to meet their needs.
Claims Handling
While some customers have praised the agency's claims handling process, others have reported difficulties and frustration with the process. One customer reported being denied a rental car upgrade after being involved in an accident, despite having paid over $35,000 in premiums over the years. Another customer reported that their policy was canceled without notice after missing a payment date, and that the agency could have handled the situation better.
Product Offerings
Casper Agency offers a range of insurance products, including home, auto, and commercial insurance. Many customers have praised the agency for its competitive rates and the ability to provide tailored insurance solutions to meet their unique needs.
Summary
Casper Agency has received mixed reviews from its customers. While some have praised the agency's excellent customer service, claims handling, and competitive rates, others have reported difficulties and frustration with the agency's processes. Overall, the agency appears to be a good option for customers who value personalized service and are willing to work with a local, independent insurance agent.
