Protecting your world, preparing for the future
Here at Michael Bateman State Farm Agency, we are dedicated to providing top-notch insurance services to individuals, families, and businesses in the York, PA area. Our team of licensed professionals is committed to helping you protect what matters most, whether it's your home, auto, business, or loved ones.
Our Mission
Our mission is to provide personalized insurance solutions that cater to your unique needs and goals. We understand that every individual and business is different, which is why we take the time to get to know you and your specific situation. Our goal is to provide you with the right coverage at the right price, so you can have peace of mind and focus on what's important to you.
Insurance Products and Services
We offer a wide range of insurance products and services, including:
- Auto Insurance: Protect your vehicle and passengers with our comprehensive auto insurance policies.
- Homeowners Insurance: Safeguard your home and belongings with our homeowners insurance policies.
- Condo Insurance: Get the coverage you need for your condo with our condo insurance policies.
- Renters Insurance: Protect your personal belongings and liability with our renters insurance policies.
- Business Insurance: Protect your business with our comprehensive business insurance policies.
- Life Insurance: Plan for your future and provide for your loved ones with our life insurance policies.
- Health Insurance: Get the medical coverage you need with our health insurance policies.
- Pet Insurance: Protect your furry friends with our pet insurance policies.
- Rec Vehicles Insurance: Insure your recreational vehicles, including boats and motorcycles.
- Banking: We also offer banking services to help you manage your finances.
Our Team
Our team is led by Michael Bateman, a licensed State Farm Insurance Agent with years of experience in the industry. Michael is dedicated to providing exceptional service to his clients and is committed to helping them achieve their goals. Our team also includes Breanne and Frank, both licensed professionals who are ready to assist you with your insurance needs.
Community Involvement
As a close-knit family of highly skilled individuals, we are committed to fulfilling our responsibility to the community by providing outstanding service. We understand our moral obligation to safeguard what's important to our customers, allowing them to focus on achieving their life goals.
Summary Overview
The reviews for this State Farm agency are mixed, with some reviewers praising the agency's customer service, knowledge, and response time, while others have had negative experiences.
Staff Performance
Several reviewers have praised Michael Bateman, the State Farm agent, for his exceptional customer service, knowledge, and responsiveness. Many reviewers have mentioned that Michael and his team, including Arianna, have been helpful, polite, and understanding. However, one reviewer, Tyler, had a poor experience with Michael, stating that he didn't respond to his emails or calls.
Communication Issues
Tyler and Trendellrobertrs both mentioned communication issues with the agency, with Trendellrobertrs stating that the agency lied about communication with them and canceled their policy due to a suspended license. Tyler also mentioned that Michael didn't respond to his emails or calls.
Accuracy and Transparency
One reviewer, Francis Reed, mentioned that the agency's employees were knowledgeable and helpful in finding the best insurance policy for them. However, Trendellrobertrs accused the agency of lying multiple times about communication with them.
Overall Experience
The majority of reviewers had positive experiences with the agency, praising their customer service, knowledge, and responsiveness. However, some reviewers had negative experiences with communication issues and poor response times.
