Like a good neighbor, State Farm is there.
At Tim Kelly - State Farm, we're dedicated to providing top-notch insurance services to individuals, families, and businesses in the South Bend/Michiana area, as well as LaPorte and Elkhart Counties, Indiana, and St. Joseph County, Michigan. Our mission is to provide personalized insurance solutions that cater to the unique needs of our clients.
Our Story
As a State Farm Insurance Agent, Tim Kelly has been serving the community since 2005. With a passion for helping families and being an integral part of the community, Tim has built a successful career by focusing on providing great pricing and proper coverage amounts for various insurance products.
Insurance Products
We offer a wide range of insurance products to cater to diverse needs:
- Auto Insurance: Whether you need car insurance, truck insurance, motorcycle insurance, antique and classic car insurance, or golf carts, snowmobiles, and AVT's, we've got you covered.
- Homeowner's Insurance: Our policies include home insurance, modular home insurance, manufactured home insurance, condo insurance, rental property insurance, rental dwelling insurance, second home insurance, and boat insurance.
- Life Insurance: We offer income protection, term life insurance, children's life insurance, and more to ensure financial security for you and your loved ones.
- Business Insurance: Our comprehensive business insurance policies cover contractor insurance, small business insurance, animal insurance, clothing insurance, warehouse insurance, packaging insurance, electrical insurance, food business insurance, plumbing insurance, carpentry insurance, pizza parlors insurance, coffee shop insurance, bakeries insurance, retail store insurance, medical insurance, and dentist office insurance.
- Renter's Insurance: We provide personalized renter's insurance policies to safeguard your personal belongings and financial well-being.
Why Choose Us?
At Tim Kelly - State Farm, we're committed to providing exceptional customer service, personalized quotes, and competitive pricing. Our team is dedicated to helping you navigate the complex world of insurance, ensuring you receive the best coverage for your unique circumstances.
Customer Service Experience
The reviews highlight a stark contrast in customer service experiences, with one reviewer praising the staff for being "absolutely horrible and rude, " while others rave about the exceptional service they received from Tim Kelly and his team.
Positive Experiences
Multiple reviewers praised Tim Kelly and his staff for their excellent customer service, noting that they go above and beyond to help when needed. One reviewer mentioned that Tim Kelly walked them through the process of getting a cracked windshield reimbursed, while another appreciated his efforts in reducing their insurance bills. Others praised the staff for being friendly, remembering them by name, and providing great rates.
Savings and Benefits
Several reviewers mentioned significant savings they achieved by switching to Tim Kelly's agency, with one reviewer saving over $600 per year and another saving over $1000 per year.
Negative Experience
One reviewer had a horrific experience with the customer service, citing rudeness and horrible treatment, which led them to switch to a different State Farm agent.
