Protecting Your Tomorrow, Today
At Mike Devlin State Farm Insurance, we are dedicated to providing top-notch insurance services to the community of Greater Richmond, including Mechanicsville, Ashland, Glen Allen, and Richmond. With 17 years of experience in the industry, our team is committed to helping you find the right coverage for your unique needs.
Our Mission
Our mission is to provide personalized insurance solutions that cater to the diverse needs of our clients. We believe in building strong relationships, providing exceptional customer service, and offering a wide range of insurance products that meet the unique requirements of our clients.
Insurance Products Offered
We offer a comprehensive range of insurance products, including auto, homeowners, condo, renters, personal articles, business, life, health, and pet insurance. Additionally, we provide banking and mutual funds services through FINRA's BrokerCheck. Our goal is to provide a one-stop-shop for all your insurance needs, making it easy for you to manage your financial well-being.
About Our Agent
Mike Devlin, our State Farm Insurance Agent, has been serving the community of Greater Richmond since 2011. With his extensive experience and knowledge of the insurance industry, Mike is dedicated to helping his clients find the right insurance coverage that meets their unique needs. Mike is also an active member of the community, volunteering at Kersey Creek Elementary School, coaching for Hanover Blackhawks Lacrosse, and serving as a board member at Atlee High School Boosters and Patrick Henry YMCA.
Our Office
Our office is conveniently located at 9984 Brook Rd, Glen Allen, VA 23059, next to the Cold Stone Creamery and across from Virginia Center Commons Mall. We are open from Monday to Friday from 9:00 am to 5:30 pm, and evenings and weekends by appointment. You can reach us at (804) 447-2210 or fax us at (804) 447-2185.
Inconsistent Service
Several reviewers have expressed negative experiences with Mike Develin's office, citing poor communication and unreliable service. Weston Angermeier left multiple calls and messages unreturned, and even after switching policies, they struggled to get in touch with Mike or his staff. Jimmy Sandston also had a poor experience, stating that the office was closed and staff was short-staffed. This lack of reliability and customer service has led to frustration and dissatisfaction with the office.
Exceptional Customer Service
On the other hand, many reviewers have had overwhelmingly positive experiences with Mike Develin's office. Brenda Mccaffrey, Jay Bee, Corey Fleet, JulBro, Maureen Ingram, Karyn Miracle, Kristopher Klenotiz, Katharine Fletcher, Jill Seckel, Abhishek Reddy, Tachaerus, and Brandon Lee all praised Mike and his staff for their exceptional customer service, responsiveness, and helpfulness. They appreciated the team's attention to detail, patience, and professionalism.
Common Themes
Some common themes that stand out among the positive reviews include:
- The staff's attentiveness and responsiveness to customer concerns
- Mike's knowledge and expertise in the insurance industry
- The office's willingness to go the extra mile to ensure customer satisfaction
- The overall friendly and professional atmosphere of the office
Exceptions
However, there are also several instances where reviewers felt that the office fell short of expectations. Weston Angermeier and Jimmy Sandston both experienced poor communication and unreliable service, which led to frustration and dissatisfaction.
