Your Partner in Risk Solutions
At Hosket Ulen Insurance Solutions, we pride ourselves on being a trusted advisor to our clients, providing comprehensive insurance solutions for over 50 years. Our commitment to our clients is to understand their unique needs and provide personalized insurance services that protect what matters most to them. With our expertise, we offer a wide range of insurance products and services that cater to the diverse needs of individuals, businesses, and organizations.
Our History
Hosket Ulen Insurance Solutions was established in 2009 when the Hosket Family united with John Ulen, the previous owner of Ulen Insurance, which was founded in 1968. We have since grown our operations to include additional locations, including the purchase of Masters & Associates Insurance. Today, we provide insurance solutions to businesses and families throughout the United States and Ohio, including Columbus, Dayton, and Upper Arlington.
Our Commitment
As a locally owned and operated agency, we are dedicated to being active members of the communities where we work and live. We are committed to our families and clients, focusing on protecting the people, property, and profits of our clients through risk solutions. Our goal is to earn your trust and confidence, becoming your trusted advisor.
Our Services
We offer a wide range of insurance products and services, including:
- Business Insurance: We develop comprehensive solutions that fit your business needs, including real estate investor insurance, property manager insurance, contractor insurance, manufacturer insurance, and more.
- Personal Insurance: We offer trusted solutions to protect what matters most to you, including home insurance, auto insurance, umbrella insurance, and more.
- Employee Benefits: We design programs that make sense for your employees, including group dental insurance, group vision insurance, disability insurance, and more.
- Specialty Insurance: We provide insurance solutions for companies in various industries, including manufacturing, construction, and more.
Why Choose Us
At Hosket Ulen Insurance Solutions, we pride ourselves on our exceptional customer service, competitive pricing, and personalized approach to insurance. We are committed to being your trusted advisor, providing expert guidance and support every step of the way. Our team of experienced insurance professionals is dedicated to helping you protect your assets, minimize risk, and achieve your goals.
Employee Performance
The performance of employees at Hosket Ulen Insurance Solutions is a mixed bag. On one hand, there are employees like David, Kevin, and Shelby who are exceptional and OUTSTANDING insurance professionals. They have received praise for their professionalism, quick response times, and ability to find the best rates for clients. On the other hand, there are employees like D Latner and S* Jurgens who have received extremely negative reviews. They have been accused of providing poor customer service and being unremorseful when mistakes are made.
Customer Service
Customer service at Hosket Ulen Insurance Solutions has also received mixed reviews. Some clients have praised the company for its quick response times and excellent service, while others have expressed frustration with the company's customer service. For example, one client reported receiving a letter stating they owed money for a year of renter's insurance that they had not intended to renew.
Policy Renewal
The process of policy renewal has also come under scrutiny. One client reported that the company automatically renewed their policy without their knowledge or consent and then billed them for a year of insurance that they had not intended to purchase.
Recommendations
Despite some negative reviews, many clients have praised Hosket Ulen Insurance Solutions and its employees. Some have recommended the company to their family and friends, while others have praised the company's exceptional customer service and quick response times.
