Protecting Your Today for a Brighter Tomorrow
At Roane Insurance Agency, Inc., we understand the importance of finding the right insurance coverage for your unique needs. As a trusted independent insurance agency in Lafayette, Louisiana, we pride ourselves on providing personalized service and quotes from multiple top insurance carriers to ensure you get the best rates and coverage options.
Our Services
We offer a wide range of insurance services to meet the diverse needs of our clients. Our expertise spans across various areas, including:
Auto Insurance: We can help you find the perfect auto insurance policy that suits your needs, whether it's a classic car, a motorcycle, or an ATV.
Home Insurance: From property insurance to flood insurance, we can provide coverage for your home, condo, vacation rental, or secondary home.
Business Insurance: With our comprehensive business insurance options, you can ensure your business is protected from unexpected events, including lawsuits, natural disasters, or employee injuries.
Specialty Insurance: If you have a unique asset, such as a boat, RV, or motorcycle, we can find insurance coverage that suits your needs.
At Roane Insurance Agency, Inc., our goal is to provide you with the best possible coverage and protect your assets. Our experienced agents will take the time to understand your individual needs and provide tailored insurance solutions that fit your budget and lifestyle.
Our Team
Our team consists of licensed insurance agents who have years of experience in the insurance industry. Our agents are dedicated to providing exceptional customer service and ensuring that you have the best possible insurance coverage for your property and assets.
Community Involvement
At Roane Insurance Agency, Inc., we are committed to giving back to our community. We believe in giving back to the people who matter most - our clients. We strive to be an active participant in the community, supporting local charities, and giving back to those who need it most.
Get a Quote
Ready to get a quote on your insurance? Fill out the form below or give us a call at 337-981-6979. Our agents will work with you to provide personalized quotes from top insurance carriers and ensure you get the best possible coverage for your unique needs.
Customer Service Issues
The majority of the reviews express disappointment with the customer service provided by Roane Insurance Agency. Janae Whiticar and Logan Simpson, who both gave the agency 1-star ratings, wrote about the poor service they received. Janae mentioned that the company does not know how to do their jobs, while Logan stated that they failed to follow up on his inquiry after initially responding.
Positive Experiences
On the other hand, many reviewers had positive experiences with the agency. Alexandra Morrow, Miss Kim Brown, Christopher, Kane Leonard, Tana Bonin, Ivy-Rain Squires, Google Account, Edna Ricks, Jude Pontiff, and Tricia Miller Luv'N. Louisiana all gave the agency 5-star ratings. They praised the agency's quick response times, helpfulness, and ability to find the best policies for them at affordable prices. Some reviewers specifically mentioned working with agents like Phillip, who they found to be especially helpful and professional.
Differences in Service
It is worth noting that the agency seems to have inconsistent service levels, as seen in the reviews. While some reviewers had excellent experiences, others were left feeling frustrated and disappointed.
