Your Insurance Partner for Life
At the Donna Gatlin Agency, we understand that the world of insurance can be complex and overwhelming. That's why we're committed to providing exceptional customer service and staying at the forefront of the insurance industry. With over 20 years of experience in the industry, I, Donna Gatlin, am dedicated to helping you find the right insurance coverage for your unique needs.
Our Services
We offer a wide range of insurance products and services, including:
- Auto Insurance: Protect your vehicle and your family with our comprehensive auto insurance policies.
- Homeowners Insurance: Keep your home and belongings safe with our homeowners insurance policies.
- Renter's Insurance: Renters, don't worry about damage to your rental property. Our renter's insurance policies have got you covered.
- Business Insurance: Protect your business and your employees with our comprehensive business insurance policies.
- Life Insurance: Ensure the financial security of your loved ones with our life insurance policies.
- Health Insurance: Keep yourself and your family healthy with our comprehensive health insurance policies.
- Pet Insurance: Keep your furry friends healthy and protected with our pet insurance policies.
Why Choose Us
We're proud to serve the Saraland, Satsuma, Chickasaw, Citronelle, Mount Vernon, McIntosh, and Mobile areas. Our team is dedicated to providing personalized service and finding the right insurance solutions for your unique needs. With our expertise and commitment to exceptional customer service, you can trust that you're in good hands.
Contact Us
We're always here to help. Contact us today to learn more about our insurance products and services. Whether you're looking for a complimentary car insurance quote or just have questions about your current insurance policy, we're here to help.
Office Information
Address: 401 Highway 43 S, Saraland, AL 36571-2812
Phone: (251) 675-4945
Mobile: (251) 490-8527
Fax: (251) 675-4946
Email: donnaga@statefarm.com
Customer Experience
The majority of customers have had a positive experience with this State Farm agency, praising the staff for their professionalism, courtesy, and helpfulness. Many have commended the agents for going above and beyond to ensure their insurance needs are met.
Staff Performance
The agents, particularly Donna Gatlin, have been highly praised for their exceptional customer service, prompt response to messages and emails, and their ability to explain insurance options in a clear and concise manner. The staff has been described as friendly, courteous, and knowledgeable about State Farm products.
Negative Experience
One customer had a negative experience with the agency, citing a delay in correcting an error on their insurance card and a lack of concern from the staff.
Overall Assessment
Overall, the majority of customers have had a positive experience with this State Farm agency, praising the staff for their exceptional customer service and knowledge of insurance products.
