Old Fashioned Customer Service You Can Depend On
At All American Insurance Agency, we pride ourselves on providing old-fashioned customer service with a personal touch. As an independent agency, we have been serving Birmingham, Alabama, and surrounding areas for over 40 years. Established in 1975, we have built a reputation for excellence in the insurance industry. Our team of dedicated professionals is committed to helping you find the right insurance coverage for your needs.
Our Services
At All American Insurance Agency, we offer a wide range of insurance services to meet the unique needs of our customers. From auto insurance to renters insurance, we provide comprehensive coverage options to protect you and your assets. Our team will work with you to understand your insurance needs and create a personalized policy that meets your specific requirements.
We offer a variety of insurance products, including:
- Auto Insurance: We offer a range of auto insurance coverage options, including liability, collision, and comprehensive coverage.
- Renters Insurance: We understand the importance of protecting your personal belongings and provide affordable renters insurance options to give you peace of mind.
- Multi-Vehicle Discounts: If you have multiple vehicles in your household, we can help you save money with our multi-vehicle discounts.
- Paid-In-Full Discount: We offer a paid-in-full discount for customers who pay their premiums upfront.
Our commitment to providing excellent customer service has earned us a reputation as a trusted insurance agency in Birmingham, Alabama. Our team is dedicated to helping you find the best coverage options for your needs, and our old-fashioned customer service ensures that you receive personalized attention every step of the way.
Refer a Friend
We love referrals! Your referrals are a testament to our commitment to providing excellent service and coverage options. Refer a friend or family member to All American Insurance Agency and earn rewards for your loyalty. Simply fill out our referral form online to share the love.
Customer Service
The customers generally praised the excellent customer service provided by All American Insurance. Many reviewers mentioned that the employees were very friendly, accommodating, and helpful. They appreciated the personalized attention and willingness to find the best rates for their insurance needs.
Affordability
Several reviewers noted that the insurance policies were affordable and reasonable. Some mentioned that they were able to get better rates than they expected, even with less-than-perfect driving records.
Reliability
Rebuttals to this were scarce, but one reviewer mentioned that they had a positive experience with All American Insurance, noting that the policies were reliable and easy to understand.
Complaints
However, some reviewers expressed dissatisfaction with their experiences. One reviewer felt that the company was only suitable for individuals with poor driving records or no insurance. Another reviewer mentioned that they had a poor experience with the company's customer service, noting that they were unable to get anyone on the phone to assist them.
Efficiency
One reviewer mentioned that the process of getting insurance was quick and easy, but another reviewer had a different experience, noting that they were unable to get a call back after providing photos of their vehicle.
Conclusion
All American Insurance seems to have a mixed reputation, with some customers having excellent experiences and others expressing disappointment. While the company is praised for its customer service and affordability, some reviewers felt that the company's policies were not suitable for everyone.
