Empowering people to live more confidently
At the Joshua Williams Agency - State Farm, we pride ourselves on being dedicated professionals who are committed to providing exceptional service and expertise to our clients. Our agency has been serving the community for over 13 years, and we have built a reputation for being trusted advisors who truly care about the well-being of our customers.
Our Story
We understand that life can be complex and unpredictable, and that's why we're here to provide peace of mind through the right insurance solutions. Our mission is to help our clients protect what matters most to them - their loved ones, their homes, and their businesses. We achieve this by conducting comprehensive conversations to understand our clients' unique needs and goals, and by providing personalized insurance plans that are tailored to their specific circumstances.
Services
We offer a wide range of insurance products and services to individuals, families, and businesses in Birmingham, Hoover, Mountain Brook, and all of Jefferson County and Shelby County. Our services include:
- Auto Insurance: We provide comprehensive auto insurance coverage for individuals and families.
- Homeowners Insurance: We offer tailored homeowners insurance policies that protect your home and your belongings.
- Condo Insurance: We specialize in condo insurance policies that cater to the unique needs of condo owners.
- Renters Insurance: We offer renters insurance policies that provide coverage for your personal belongings and liability.
- Business Insurance: We provide a range of business insurance solutions to protect your business and its assets.
- Life Insurance: We offer life insurance policies that provide peace of mind and financial security for your loved ones.
- Health Insurance: We offer health insurance policies that provide medical coverage for individuals and families.
- Pet Insurance: We offer pet insurance policies that provide medical coverage for your furry friends.
- Rec Vehicles Insurance: We provide insurance coverage for recreational vehicles, such as boats and motorcycles.
- Boat Insurance: We offer boat insurance policies that provide coverage for your watercraft and liability.
What Sets Us Apart
At Joshua Williams Agency - State Farm, we pride ourselves on our commitment to our customers, our community, and our extensive knowledge of the insurance industry. Our professional staff is dedicated to providing exceptional customer service, and we are committed to helping our clients achieve their financial and personal goals.
Overall Customer Satisfaction
The majority of customers are extremely satisfied with their experience, praising the agents' professionalism, knowledge, and excellent customer service.
Agents' Performance
- Cory: Consistently received high praise for his professionalism, efficiency, and friendly demeanor. Customers appreciated his ability to answer questions, provide excellent service, and save them money.
- Meet: Commended for his informative and excellent service, exceeding customers' expectations and providing a welcoming atmosphere.
- Garrett Paschal: Received high marks for his attention to detail, seriousness, and top-notch service, making customers feel valued and reassured.
- Joshua: Praised for his knowledge and personable nature, with some customers appreciating his help and others expressing dissatisfaction (see below).
- Luke: Commended for his prompt and professional response to a customer's urgent situation, resolving the issue quickly and efficiently.
Common Praise
- Friendly and welcoming atmosphere
- Professionalism and knowledge of agents
- Ability to answer questions and provide excellent service
- Saving customers money
- Efficient and prompt responses
