Your Local Partner in Insurance, Community, and Life
At State Farm Insurance, our mission is to provide exceptional service and personalized attention to our clients in the Athens, AL area. As a State Farm Agent and resident of Athens since 2005, I, Michael Howell, am dedicated to helping individuals and families navigate the complex world of insurance. With over 25 years of combined State Farm Team Experience, my agency has qualified for State Farm Awards, including the State Farm Legion of Honor and State Farm Ambassador for Life.
Our Products and Services
As a State Farm Agent, I offer a range of insurance products and services, including:
- Auto Insurance: Protect your vehicle and your loved ones on the road with our comprehensive auto insurance policies.
- Homeowners Insurance: safeguard your home and its contents with our personalized homeowners insurance coverage.
- Renters Insurance: ensure you're protected as a renter with our affordable and customizable renters insurance policies.
- Life Insurance: secure your loved ones' financial future with our term life, whole life, and universal life insurance options.
- Business Insurance: safeguard your business and its assets with our commercial insurance policies.
- Pet Insurance: provide for your furry friends' medical expenses with our pet insurance coverage.
- Health Insurance: get the medical coverage you need with our individual and group health insurance options.
- Annuities: grow your savings and secure your financial future with our fixed and variable annuity products.
About Our Team
My team and I are committed to delivering exceptional service and expertise in the Athens, AL area. With over 25 years of combined State Farm Team Experience, we have the knowledge and expertise to help you make informed insurance decisions. We believe in putting our clients first and providing personalized attention to meet their unique needs and circumstances.
Our Community Involvement
We're proud to be an active part of the Athens, AL community. We enjoy assisting resident relocations to the area and are dedicated to giving back to our community through various charity initiatives and events.
Overall Satisfaction
The reviews for Michael Howell's State Farm Agency are mixed, with both positive and negative comments presented. Some customers have expressed extreme satisfaction with the agency's services, while others have experienced poor service.
Positive Comments
Several customers have praised the agency's manager, Jennifer, for her friendly and helpful demeanor. Many have also commented on the agency's prompt response to questions and issues, as well as their thorough handling of policies and claims. Additionally, customers have appreciated the agency's staff and their willingness to accommodate their needs.
Negative Comments
On the other hand, some customers have had negative experiences with the agency. One customer reported that the agency never answered their phone calls, while another felt that the manager was rude and uncommunicative. One customer also felt that the agency did not provide adequate notice before cancelling their policy.
Key Issues
Some common issues raised by customers include concerns over communication and responsiveness, as well as issues with policy cancellations and underwriting. However, it's worth noting that most customers have reported positive experiences with the agency.
