Protecting what matters most, one policy at a time.
Our Story
Pepper, Johnstone & Company is a locally-operated and independently owned insurance agency based in Athens, Alabama. Founded on the principles of trust, transparency, and personalized service, we've been serving individuals, families, and businesses throughout Alabama and beyond for over 50 years.
Who We Are
Our team of experienced and dedicated professionals are passionate about providing tailored insurance solutions that meet the unique needs of each client. We represent a wide range of quality and reliable insurance companies, allowing us to offer a comprehensive and competitive selection of coverage options.
What We Do
We provide a full spectrum of insurance products and services across various categories, including:
- Auto Insurance: Find affordable and comprehensive coverage for your vehicle.
- Home Insurance: Protect your cherished home from unforeseen events.
- Business Insurance: Tailor your business needs with tailored coverage solutions.
- Life Insurance: Ensure peace of mind for your loved ones with various life insurance options.
Our Approach
We believe in building strong relationships with our clients and working in partnership with them to understand their unique risks and insurance goals. We take the time to explain different coverage options clearly and guide clients through the process of selecting the best plans for their individual situations.
Our Commitment
At Pepper, Johnstone & Company, we are committed to providing:
- Personalized service: We treat our clients like family and prioritize their individual needs.
- Competitive rates: We shop around for the best prices and negotiate on your behalf.
- Expert advice: Our experienced professionals can answer your questions and address your concerns.
- Dedicated support: We are here for you every step of the way, from claim assistance to policy review and renewal.
Let Us Help You Find the Right Coverage
Get a personalized insurance quote and experience the Pepper, Johnstone & Company difference today. Contact us online or call us at 256-232-7818 for a no-obligation consultation.
Outstanding Service and Expertise
Customers rave about the exceptional service and expertise provided by Pepper, Johnstone & Company. Many reviewers praise the company's ability to shop around for the best insurance rates, resulting in significant savings.
Prompt and Professional Communication
The staff at Pepper, Johnstone & Company are commended for their prompt and professional responses to insurance inquiries. Reviewers appreciate the personal touch and attention to detail provided by the staff, making them feel secure and confident in their insurance needs.
Efficient Claims Processing
Several reviewers have had positive experiences with the claims processing, citing timely and efficient handling of their claims. The adjusters are praised for their professionalism and prompt communication throughout the process.
Trustworthy and Knowledgeable Agents
The agents at Pepper, Johnstone & Company are highly recommended for their extensive knowledge and expertise in the insurance industry. Reviewers trust the agents to provide them with the best possible coverage at competitive rates.
Long-Term Relationships and Family Tradition
Some reviewers have been with Pepper, Johnstone & Company for years, even generations, and continue to be impressed by the company's commitment to providing exceptional service and personalized attention.
