At the Mark Arens Agency, we believe that insurance shouldn't be complicated or overwhelming. Our goal is to make insurance easy and accessible for our clients, while providing personalized service and expert guidance to ensure that our customers are fully protected.
Our Story
We are a family-owned and operated insurance agency with over 100 years of combined experience among our team of agents. Our team is dedicated to providing exceptional service and support to our clients, and we take pride in being one of the most successful insurance agencies in the country.
Our Services
We offer a wide range of insurance products and services to meet the unique needs of our clients. Our insurance products include:
Auto Insurance: Protect your vehicle and yourself with comprehensive coverage options.
Homeowners Insurance: Insurance your home, contents, and personal belongings against loss or damage.
Condo Insurance: Specialized insurance coverage for condominium owners and residents.
Renters Insurance: Essential coverage for renters to protect their personal belongings.
Personal Articles Insurance: Insurance for valuable items such as jewelry, art, and collectibles.
Business Insurance: Protect your business and employees with comprehensive coverage options.
Life Insurance: Ensure your loved ones' financial security with term, whole, or universal life insurance.
Health Insurance: Access to affordable health insurance options to meet your healthcare needs.
Why Choose Us
We differentiate ourselves from other insurance agencies through our:
- Expertise: Our team of agents has over 100 years of combined experience in the insurance industry.
- Personalized Service: We take the time to understand our clients' unique needs and provide personalized service and guidance.
- Competition: We negotiate with major insurance carriers to secure the best rates and coverage options for our clients.
Our Expert Team
Meet our talented team of agents, who are dedicated to providing exceptional service and expertise to our clients.
- Mark Arens, President: With over 30 years of experience in the insurance industry, Mark is a respected expert in the field of insurance.
- Diane Araeipour, Office Representative: With over 40 years of experience, Diane is a seasoned insurance professional with a genuine passion for helping people.
- Chris Pierson, Licensed Insurance Representative: Chris has over 10 years of experience in the insurance industry and is known for his exceptional customer service skills.
- Liz Murray, Licensed Insurance Representative: With over 5 years of experience, Liz is a knowledgeable and friendly agent dedicated to providing excellent customer service.
- Andrea Finch, Licensed Insurance Representative: Andrea has over 3 years of experience in the insurance industry and is known for her warm and welcoming demeanor.
At the Mark Arens Agency, we understand that insurance can be overwhelming, but we're here to help. Contact us today to learn more about our insurance products and services.
Overall Experience
The majority of the reviews from satisfied customers praise the exceptional service, expertise, and friendly nature of the agents at Mark Arens State Farm. Many reviewers specifically mention agents such as Liz, Andrea, Alicia, Mark Arens, and Dave Osborne, who went above and beyond to address their questions, provide clarity, and offer personalized service.
Service and Expertise
Reviewers consistently praise the agents' professional and knowledgeable approach, making complex insurance concepts easy to understand. Some reviewers mention specific instances where agents took the time toexplain insurance details, provided personalized advice, and helped them navigate the policy. Additionally, many agents are commended for their patience, understanding, and willingness to listen to customers' concerns.
Coverage and Pricing
Many reviewers mention saving money on their insurance premiums, some even reporting significant discounts. Others appreciate the added coverage or benefits they received from switching to Mark Arens State Farm.
Exceptions
One reviewer, Don MacLeod, had a negative experience with the agency, citing multiple errors and inconsistencies in their insurance coverage. However, no other reviewers reported similar issues.
