Protect your new adventures with insurance that grows with you.
A Story of Service and Community
As a second-generation State Farm agent, I, Janice Mathis, have had the privilege of serving the Lancaster community since 1989. With over 100 years of combined insurance experience, my team and I are dedicated to providing exceptional service and tailored insurance solutions to meet the diverse needs of our Good Neighbors.
Our Commitment to You
At Janice Mathis State Farm, we understand that every individual and family is unique, with their own set of needs and priorities. That's why we take the time to get to know each of our customers, listening carefully to their concerns and aspirations. Our goal is to provide personalized insurance solutions that not only protect what matters most to you but also help you achieve your long-term goals.
Insurance Products We Offer
We offer a wide range of insurance products and services, including:
- Auto Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Business Insurance
- Life Insurance
- Health Insurance
- Pet Insurance
- Rec Vehicles Insurance
- Boat Insurance
Language Services
At Janice Mathis State Farm, we recognize that language should not be a barrier when it comes to insurance. That's why we proudly offer our services in both English and Spanish, ensuring that all our customers can comfortably communicate with us.
Community Involvement
Outside of work, I enjoy teaching a crocheting class and making thoughtful gifts for friends and family. I also believe in giving back to the community, which is why I'm involved in various local charity events and initiatives.
Contact Us
If you have insurance needs or just want to chat over some complimentary ice cream that we provide in the office, don't hesitate to drop by! You can also call us at (803) 283-3371 or contact me to schedule a virtual meeting.
Overall Experience
The reviewers have had overwhelmingly positive experiences with State Farm, with 11 out of 12 reviewers giving 5-star ratings. The majority of the reviews praise the helpfulness, friendliness, and professionalism of the staff, particularly Maria Calzada, Janis, and Elizabeth.
Helpfulness and Customer Service
Many reviewers have expressed gratitude for the staff's willingness to help them with various insurance-related issues, including setting up discounts, filing claims, and answering questions. Some reviewers have mentioned that the staff has made the process easier, and a few have noted that their issues were resolved quickly and satisfactorily.
Insurance Rates and Coverage
A few reviewers have mentioned that they have saved money on their insurance premiums, which has been a significant advantage. Some reviewers have also expressed satisfaction with the coverage they receive from State Farm.
Concerns and Disappointments
One reviewer, Bruce Hayes, has expressed disappointment with the recent increase in his insurance rates, which has been a significant blow to his budget. He is considering switching providers.
Conclusion
State Farm has consistently provided excellent service and support to its customers, with the majority of reviewers praising the staff's helpfulness and professionalism. While one reviewer has expressed disappointment with rate increases, the overall sentiment is extremely positive.
