Your Protection is Our Priority
Welcome to our agency! We are a family-owned and operated State Farm agency, serving the community with integrity, expertise, and dedication. With over 100 years of collective experience in the insurance industry, our team is committed to providing exceptional service, tailored to meet the unique needs of each customer.
Our Agency's Story
Our agency has a rich history, dating back to 2005, when our founder, Marsha Patterson, joined State Farm. With over 35 years of experience in the insurance industry, Marsha has a deep understanding of the complexities of insurance. She has built a team of experienced professionals who share her commitment to delivering exceptional customer service.
Our Services
We offer a wide range of insurance products and services, including:
- Auto Insurance: Protect your vehicle and drivers with our comprehensive coverage options.
- Homeowners Insurance: Safeguard your home and personal belongings against damage, theft, and more.
- Condo Insurance: Specialized coverage for condominium owners and condo associations.
- Renters Insurance: Protect your personal belongings in your rental property.
- Business Insurance: Protect your business with comprehensive coverage options, including general liability, workers' compensation, and more.
- Life Insurance: Provide for your loved ones with term life, whole life, and universal life insurance options.
- Health Insurance: Offer your employees comprehensive health insurance coverage with various plan options.
- Pet Insurance: Protect your beloved pets with accident-only or wellness coverage options.
- Rec Vehicles Insurance: Insure your recreational vehicles, including boats, RVs, and motorcycles.
Our Services
Our team takes the time to understand your unique needs and goals, providing personalized insurance solutions tailored to your lifestyle. We also offer additional services, including:
- Car maintenance: Learn how to perform routine maintenance tasks to extend the life of your vehicle.
- Home maintenance: Learn how to maintain your home to prevent costly repairs and improve energy efficiency.
- Storm shelters: Discover how to protect yourself and your loved ones from severe weather.
- Wellness: Stay healthy with our wellness tips and advice.
Our Team
Meet our team of experienced professionals, dedicated to providing exceptional service and personalized attention. We are proud to have a team with over 100 years of combined experience in the insurance industry.
KD Kay Dotson, Office Manager: Over 30 years of experience in a State Farm agent's office.
AB Ashley Banks, Account Representative: Licensed in auto, fire, life, and health insurance.
TP Trey Patterson, Multiple Line Representative: Almost 10 years of experience in a State Farm agent's office.
SA Sherrie Alvey, Insurance Account Representative: Licensed in insurance for over 15 years.
BT Buck Tucker, Insurance Account Representative: Over 30 years of experience in a State Farm agent's office.
Get in Touch
We are here to help you navigate the complex world of insurance. Contact us today to schedule a consultation and start building a personalized insurance plan tailored to your unique needs.
Exceptional Customer Service
The reviewers praise the staff at Marsha Patterson's State Farm office for their exceptional customer service. They describe the agents as friendly, helpful, and knowledgeable. The staff takes the time to understand each customer's needs and provides personalized service. The reviewers appreciate the agents' professionalism, patience, and willingness to go the extra mile to resolve issues.
Outstanding Experience
The reviews highlight the office's ability to handle various insurance-related tasks, from filing claims to notarizing documents. Trey, in particular, is praised for his helpfulness and efficiency. The reviewers also appreciate the office's convenient location and amenities, such as fresh-baked cookies.
Knowledgeable and Capable Agents
The agents at Marsha Patterson's office are described as knowledgeable and capable. They provide detailed explanations of insurance policies and answer customers' questions thoroughly. The reviewers praise Sherrie Alvey specifically for her extensive knowledge and ability to find solutions to their problems.
Long-Term Commitment
Several reviewers have been with State Farm for numerous years, citing the office's excellent service as the reason for their long-term commitment. They express appreciation for the personalized attention and care they receive from the agents.