At Thurston Family Insurance, we pride ourselves on being a locally owned and operated agency that provides personalized insurance solutions to individuals and businesses across Montana, Wyoming, Arizona, Colorado, Dakota, and Texas. Our family-owned and veteran-owned agency is dedicated to delivering exceptional service and tailored insurance plans that meet the unique needs of our clients.
Our Story
In 1982, our agency was born out of a passion to help people protect what matters most - their loved ones, their homes, and their businesses. Over the years, we have continued to evolve and adapt to the changing needs of our clients, while remaining true to our core values of family, community, and small-town service.
Our Approach
At Thurston Family Insurance, we take the time to get to know each of our clients personally, understanding their unique circumstances, goals, and challenges. We believe that every individual and business is unique, and our insurance solutions should reflect that. We take a personalized approach to insurance, tailoring our coverage options to fit the specific needs of each client. Whether it's life insurance, business insurance, employee benefits, or other types of coverage, we are committed to providing exceptional service and value to our clients.
Insurance Solutions
As an independent insurance agency, we represent multiple insurance carriers, giving us access to a wide range of insurance products and options. Our insurance solutions include:
- Personal Insurance: Individual life insurance, home insurance, auto insurance, motorcycle insurance, umbrella insurance, and more
- Business Insurance: Business owners insurance, cyber liability insurance, employment practice liability insurance, workers' compensation insurance, business interruption insurance, and more
- Employee Benefits: Critical illness insurance, disability insurance, group hospital insurance, group voluntary benefits, long-term care insurance, and more
Why Choose Us?
At Thurston Family Insurance, we are dedicated to providing exceptional service, personalized coverage options, and unmatched value to our clients. We are committed to helping individuals and businesses protect what matters most - their loved ones, their homes, and their businesses. We invite you to experience the difference that Thurston Family Insurance can make in your life.
Exceptional Insurance Experience
The reviewers unequivocally praise Thurston Family Insurance and its agents, highlighting exceptional customer service, professionalism, and dedication to finding the best insurance coverage at the most affordable rates. Multiple reviewers specifically mention their agent's willingness to explain complex insurance concepts, respond quickly to queries, and go above and beyond to resolve claims and concerns.
Agents' Expertise and Responsiveness
Luke, Thurston, Sarah, and Chad are commended for their expertise, attentiveness, and responsiveness. Reviewers appreciate their agents' ability to understand their insurance needs, offer personalized solutions, and provide clear explanations of policy options. Many reviewers express gratitude for their agents' patience, friendliness, and willingness to take the time to educate them on insurance matters.
Claims Handling and Communication
The reviewers praise Thurston Family Insurance's claims handling process, citing ease of communication, prompt responses, and efficient resolution of claims. Reviewers acknowledge the agency's proactive approach in reviewing claims and advocating on their behalf.
Recommendations and Testimonials
The majority of reviewers recommend Thurston Family Insurance to friends, family, and others, emphasizing the agency's commitment to customer satisfaction, professionalism, and exceptional service.
