Protecting Your Home and Vehicle, One Policy at a Time.
At Brown-Phillips Insurance, our goal is to provide our clients with exceptional service, unparalleled professionalism, and a commitment to finding the best insurance products for their specific needs. As an independent insurance agency, we represent multiple insurance carriers, ensuring that our clients have access to a wide range of coverage options.
Our History
Brown-Phillips Insurance has a rich history dating back to 1987. Our agency was founded on a dedication to providing exceptional service and attention to our clients. Through the years, we have built a reputation for delivering outstanding results, and our commitment to excellence has earned us a loyal client base.
Our Team
Our team consists of experienced insurance professionals, each dedicated to understanding our clients' unique needs. Our staff is committed to providing personalized service, guiding our clients through the insurance process, and helping them find the right coverage for their circumstances. Meet our team leaders:
- Brian Phillips, Owner and Agent: Brian has been in the insurance industry since 2002 and has a proven track record of delivering exceptional results. He is passionate about providing his clients with unparalleled service and attention.
Our Mission
At Brown-Phillips Insurance, our mission is to find our clients the best insurance products available at a price that fits their budget. We are committed to exceeding our clients' expectations through exceptional service, professionalism, and a dedication to finding the right coverage for their specific needs.
Insurance Services
We offer a wide range of insurance services, including:
- Auto Insurance: Protect your vehicle with our auto insurance policies, which provide coverage for accidents, theft, and other unforeseen events.
- Home Insurance: Our home insurance policies provide comprehensive coverage for your home, including damage caused by fire, theft, and other disasters.
- Commercial Insurance: We offer customized commercial insurance policies designed to meet the unique needs of small businesses and entrepreneurs.
- DUI Insurance: For those who have been involved in a DUI, we offer specialized insurance policies that cater to their unique needs.
Why Choose Us
At Brown-Phillips Insurance, we pride ourselves on our commitment to our clients. We take the time to understand our clients' unique needs and provide personalized service to ensure they receive the best coverage for their specific circumstances. We are dedicated to building long-term relationships with our clients and providing them with the peace of mind that comes with knowing they are protected.
Exceptional Customer Service
Brown Phillips Insurance has received numerous 5-star reviews from satisfied customers. Many reviewers praised the agency's professionalism, friendliness, and helpfulness. Yvonne, Casey, and other staff members were commended for their exceptional service, efficient communication, and patient handling of customer inquiries.
Competitive Pricing
Reviews highlighted the agency's ability to provide competitive pricing and quotes. Customers appreciated the efforts of staff members to find the best deals and answer questions patiently. Several reviewers reported significant savings on their insurance premiums.
Professionalism
The reviews emphasized the agency's professionalism, from responding to queries promptly to providing clear explanations of policies and procedures. Staff members were described as knowledgeable, courteous, and respectful, making it a pleasure to do business with the agency.
Concerns and Negative Experience
One reviewer, Code Redex, gave a 1-star review, expressing frustration with the agency's billing errors and auto-drafting payments. This negative experience led the reviewer to decide to change agents and cancel all policies.
