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Protecting Your Future, One Policy at a Time

At Bay Shore Insurance, our mission is to provide appropriate insurance coverage to protect and satisfy our clients' needs. As an independent agency owned by Nancy Kelly CISR and Judie Cunningham, we have been serving the Westlake, Ohio area for over 40 years. Our experienced team is dedicated to providing personalized service and tailored insurance solutions to individuals, families, and businesses.

Our Story

Bay Shore Insurance Agency was founded on the principles of exceptional customer service, integrity, and a commitment to our clients' satisfaction. With over 40 years of combined experience in the insurance industry, our team has the expertise and knowledge to navigate the complex world of insurance. We are licensed in Ohio, Florida, and Pennsylvania, and are affiliated with top-rated insurance carriers, ensuring that our clients have access to a wide range of insurance products and services.

Our Services

At Bay Shore Insurance, we offer a wide range of personal and business insurance plans designed to meet the unique needs of our clients. Our personal insurance plans include home, auto, personal umbrellas, rental, recreational vehicle, boaters, mobile home, and motorcycle insurance. Our business insurance plans include contractors, professional liability, directors and officers, employment practice liability, and employee benefits. We also offer specialized insurance products, such as life and health insurance, to ensure that our clients are protected from unexpected events.

Our Commitment

At Bay Shore Insurance, we are committed to building long-term relationships with our clients, providing personalized service, and offering tailored insurance solutions that meet their unique needs. We believe in the importance of community involvement and are actively involved in several local organizations, including the Rocky River Chamber of Commerce, Westshore Chamber of Commerce, and Power of More.

Reviews (38)
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Positive: The reviewers consistently praised Jacki's exceptional customer service, professionalism, and expertise, highlighting her ability to provide personalized attention and customized solutions.

Exceptional Customer Service and Professionalism

Multiple reviewers have praised Jacki Schaffer for her exceptional customer service, professionalism, and helpfulness. They have commended her for being courteous, knowledgeable, and responsive to their needs. Many reviewers have expressed their gratitude for her ability to provide quality insurance advice and find them better rates.

Personalized Attention and Customized Solutions

Reviewers have appreciated Jacki's personalized approach to understanding their insurance needs and providing customized solutions. They have praised her for being thorough, patient, and willing to explain complex insurance concepts in a clear and concise manner.

Insurance Expertise and Network

Reviewers have also praised Jacki's expertise in the insurance industry, her knowledge of various insurance providers, and her ability to negotiate the best rates. They have mentioned her willingness to go above and beyond to help her clients, often exceeding their expectations.

Friendly and Welcoming Office

Reviewers have praised the welcoming atmosphere of Jacki's office, mentioning the friendly staff and even the office dog that greets clients.