At Quest Financial & Insurance Services, we are a dedicated insurance agency committed to providing exceptional service and tailored solutions to meet the unique needs of our clients. Based in Twinsburg, Ohio, our agency has been serving the local community for years, and we take pride in our unwavering integrity, transparent practices, and reliable service.
Our Mission
At Quest Financial & Insurance Services, our mission is to provide our clients with personalized insurance solutions that protect what matters most to them. We strive to build long-lasting relationships with our clients by offering expert guidance, competitive rates, and comprehensive coverage options. Our team of experienced insurance professionals is dedicated to understanding our clients' unique needs and tailoring our services to meet those needs.
Our Services
We offer a wide range of insurance services, including:
Personal Insurance
- Auto Insurance
- Home Insurance
- Life Insurance
- Health Insurance
- Medicare Insurance
- Flood Insurance
Business Insurance
- Business Owners Packages (BOP)
- General Liability
- Commercial Auto
- Commercial Real Estate Insurance
- Contractors Insurance
Why Choose Us
We believe that exceptional customer service is the key to building long-lasting relationships with our clients. At Quest Financial & Insurance Services, we prioritize:
- Friendly Customer Service: Our team is dedicated to providing personalized, clear guidance and making insurance approachable.
- Expertise and Knowledge: Our experienced team simplifies complex choices, ensuring personalized coverage that fits your unique needs.
- Competitive Rates: We tirelessly shop for the most competitive insurance rates, ensuring you get the best value without compromising on coverage.
Meet Our Team
Our team of experienced insurance professionals is dedicated to providing you with exceptional service and tailored solutions. Meet our team:
- Barbara Jones, Vice-President
- Ryan Jones, Agent
- Mary Ann Brizzolara, Personal & Commercial Lines CSR
Ready for the next step? Call us at (330) 470-8007 or request a quote today. We look forward to serving you.
Pricing and Coverage
The insurance company has been criticized for being extremely expensive and not covering certain incidents, such as an air conditioner damage that did not occur due to an accident.
Communication and Customer Service
On the other hand, the company has received praise for its excellent customer service, with many reviewers highlighting the fast response times, honesty, and helpfulness of the agents. Some reviewers have mentioned that the agents are knowledgeable, personable, and make you feel like you're their only customer.
Claims Process
A few reviewers have had to file claims and have reported a smooth and professional process, with the agents advocating on their behalf and holding the insurance company accountable.
Overall Experience
Many reviewers have expressed their satisfaction with the company, stating that they have received great service, timely follow-ups, and fair quotes. Some have even mentioned that they have been with the company for many years and have always been happy with the service.
