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Protecting Your World, One Policy at a Time

Who We Are

FAYIN Insurance Agency is an independent insurance brokerage firm that has been serving the Reynoldsburg, Ohio community since 2004. Our team of experienced professionals is dedicated to providing personalized insurance solutions to individuals, families, and businesses. We operate as an independent broker, meaning we are not captive to any one insurance company. This allows us to offer a wide range of insurance products from multiple carriers, ensuring that our clients receive the best possible coverage at the most competitive prices.

Our Mission

Our mission is to provide our clients with exceptional customer service, expert guidance, and a personalized approach to insurance planning. We believe that every individual, family, and business is unique, and therefore, deserves customized insurance solutions that cater to their specific needs. We strive to build long-term relationships with our clients, providing them with peace of mind, financial security, and protection from life's uncertainties.

Our Services

At FAYIN Insurance Agency, we offer a comprehensive range of insurance services, including:

  • Auto Insurance: We provide personalized auto insurance policies that cater to individual needs, including liability, collision, comprehensive, and personal injury protection.
  • Home Insurance: Our home insurance policies are designed to protect your home and personal belongings from unforeseen events, such as fire, theft, and natural disasters.
  • Life Insurance: We offer a range of life insurance products, including term life, whole life, and universal life insurance, to provide financial security for your loved ones.
  • Health Insurance: Our health insurance plans are designed to provide comprehensive coverage for individuals, families, and businesses, including medical, dental, and vision insurance.
  • Business Insurance: We offer customized business insurance solutions, including liability, property, workers' compensation, and commercial auto insurance, to protect your business from unforeseen risks.

Our Team

Our team of experienced professionals is dedicated to providing exceptional customer service, expert guidance, and personalized insurance solutions. Our team includes licensed insurance agents, including Shenequa Chapman-Umpierre, the principal owner of FAYIN Insurance Agency, and Lorenzo Council, a Life/Health Insurance Specialist. We take pride in our ability to provide personalized service, expert advice, and a commitment to excellence.

Reviews (102)
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Positive: The majority of reviewers praised Fayin Insurance Company for its exceptional customer service, efficient and professional processing, strong professional relationship, and lifetime commitment.

Exceptional Customer Service

The majority of the reviewers praised Fayin Insurance Company for its exceptional customer service. They commended the staff for being professional, personable, and attentive to their needs. Reviewers mentioned that the agents were knowledgeable, helpful, and responsive, providing them with a smooth and hassle-free experience. They appreciated the individualized approach, with agents taking the time to understand their specific needs and concerns.

Efficient and Professional Processing

Fayin Insurance Company was also praised for its efficient and professional processing of policies and claims. Reviewers mentioned that the company's staff was reliable and helpful, making the process of obtaining insurance coverage a breeze. They appreciated the transparency and clarity of the insurance options, making it easy to choose the right policy for their needs.

Strong Professional Relationship

Several reviewers credited Fayin Insurance Company with building a strong professional relationship with them. They appreciated the company's willingness to listen and work with them to find the best solutions for their insurance needs. Reviewers praised the agents for being approachable and having a genuine interest in their clients' well-being.

Lifetime Commitment

Fayin Insurance Company has built a loyal customer base, with many reviewers having been with the company for several years or even decades. Reviewers praised the company for its commitment to customer satisfaction, citing their loyalty to the company as a testament to the quality of service.