Protecting Your Future, One Policy at a Time.
At Nora Brooks State Farm Insurance Agency, we are dedicated to providing our customers with exceptional service and personalized insurance solutions. With over 70 years of combined experience, our agency is comprised of a team of experienced professionals who are committed to helping you find the right coverage at the lowest price to fit your budget.
Our Mission
Our mission is to provide our customers with excellent service and guidance, empowering them to make informed decisions about their insurance needs. We strive to build long-term relationships with our customers, founded on trust, respect, and a deep understanding of their unique circumstances. Our goal is to provide personalized insurance solutions that meet the specific needs of our customers, whether they are individuals, families, or businesses.
Our Services
We offer a wide range of insurance products and services, including auto, home, condo, renters, personal articles, business, life, health, pet, and recreational vehicle insurance. Our team of experienced professionals will work with you to create a customized insurance plan that meets your unique needs and budget. We also offer additional products and services, including banking and annuities, to help you achieve your financial goals.
Our Team
Our team is led by Nora Brooks, an experienced insurance agent with over 49 years of experience serving the Shreveport, Louisiana community. Nora is dedicated to providing exceptional service and personalized guidance to her customers, and is supported by a team of experienced professionals, including Delene O'Rear, Amy Borst, Tiffany Davis, and Merinda Wright.
Our Community
We are proud to be a part of the Shreveport, Louisiana community, and are committed to giving back to our community through charitable donations and volunteer work. We believe in building strong relationships with our customers and our community, and are dedicated to making a positive impact in the lives of those around us.
Customer Service
The reviewers praised the excellent customer service provided by the staff, particularly Nora Brooks, Ms. Brooks, Amy Borst, Destiny, and Tiffany Davis. They were friendly, nice, and helpful, always willing to assist with questions and concerns.
Timely Responses
The staff responded promptly to inquiries and requests, often going above and beyond to resolve issues efficiently.
Professionalism
The reviewers appreciated the professional and courteous manner in which the staff handled their insurance needs.
Personalized Service
The staff took the time to get to know their clients, understanding their specific needs and providing personalized service that made them feel valued.
Insurance Options
The reviewers were pleased with the various insurance options offered, including renters insurance and homeowners insurance, and the staff's ability to explain the benefits and coverage in detail.
Overall Satisfaction
The reviewers were extremely satisfied with their overall experience, feeling confident that their insurance needs were being met and that they were in good hands.
