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At Joe Dalbey State Farm Insurance Agency, we are dedicated to providing exceptional service and personalized support to our customers in Kentucky, Ohio, Indiana, and Tennessee. Our team of experienced agents is committed to helping individuals and families find the right insurance products to protect their assets and achieve their financial goals.
Our Story
As a licensed insurance agent, Joe Dalbey has a deep understanding of the insurance industry and a passion for helping others. With a Bachelor's degree in Accounting from Illinois State University, Joe has earned prestigious certifications such as Chartered Financial Consultant (ChFC), Chartered Life Underwriter (CLU), and Chartered Property & Casualty Underwriter (CPCU). His exceptional service and expertise have earned him a 4.9-star rating on Google, with over 232 reviews.
Our Products and Services
We offer a wide range of insurance products and services, including:
- Auto Insurance: Comprehensive coverage for your vehicle, including liability, collision, and comprehensive coverage.
- Homeowners Insurance: Protection for your home, including coverage for damage, theft, and liability.
- Condo Insurance: Specialized coverage for condo owners, including liability, damage, and theft.
- Renters Insurance: Affordable coverage for renters, including liability, damage, and theft.
- Business Insurance: Comprehensive coverage for small businesses, including liability, property damage, and theft.
- Life Insurance: Protection for your loved ones, including term life, whole life, and universal life insurance.
- Health Insurance: Comprehensive coverage for medical expenses, including hospital stays, surgeries, and prescriptions.
- Pet Insurance: Coverage for your furry friends, including accidents, illnesses, and injuries.
Our Philosophy
At Joe Dalbey State Farm Insurance Agency, we believe that every customer deserves personalized service, exceptional coverage, and timely support. We take pride in building strong relationships with our customers and providing customized solutions to meet their unique needs.
Get in Touch
Whether you're seeking insurance quotes, filing a claim, or simply reaching out for advice, we're here to help. Our office hours are Monday to Friday from 9:00 am to 5:00 pm, and we're available by appointment on weekends. You can also contact us at (859) 781-5633 or email us at joe.dalbey@statefarm.com.
Overall Experience
The majority of reviewers have had a positive experience with State Farm, praising the staff's friendliness, helpfulness, and professionalism. Many reviewers have been long-time customers and have had smooth transactions, including claims processing and policy changes.
Service and Staff
Reviewers have consistently praised the staff at Joe Dalbey State Farm, particularly Lori, Shannon, and Wyatt. They describe the staff as friendly, welcoming, and knowledgeable. Several reviewers have mentioned that they have had a good experience when dealing with claims, policy changes, and general inquiries.
Claims Processing
One reviewer had a negative experience with Dolby Insurance, which led them to cancel their policy with State Farm. However, the majority of reviewers have not reported any issues with claims processing or policy administration.
Recommendations
Several reviewers have highly recommended State Farm to others, citing the agency's good reputation, professional staff, and effective service.
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