At Village Insurance, we are committed to providing exceptional insurance services to individuals, families, and businesses in Southeastern Wisconsin and the entire state. As an independent agency, we take pride in offering personalized attention and tailored solutions to meet the unique needs of our clients. Our mission is to be different from other insurance agents, providing a unique experience and outstanding customer service.
Our Services
We specialize in providing personalized insurance services, including auto, home, umbrella packages, life insurance, and commercial insurance. Our experienced agents will work with you to understand your specific needs and deliver customized insurance solutions to protect you and your assets. With years of experience, we have established relationships with numerous insurance companies, allowing us to offer a wide range of products and competitive rates.
Discounts and Benefits
At Village Insurance, we believe in rewarding our clients for their loyalty and commitment to their insurance policies. We offer various discounts and benefits, including:
- Huge discounts for bundling auto and home insurance policies
- Reduced rates for multiple vehicles, no claims in three years, and low miles driven
- Discounts for new homeowners, new roofs, and paid-in-full premiums
- Employee discounts for clergy, college students, and seniors
- Payment discounts for auto and home insurance policies
Claims and Payment Process
In the event of a claim or payment, we understand the importance of prompt and efficient processing. We offer 24/7 customer support and have established relationships with numerous insurance companies. Our agents are dedicated to guiding you through the claims and payment process, ensuring a seamless experience.
Testimonials
At Village Insurance, we take pride in our commitment to exceptional service and customer satisfaction. Here's what some of our satisfied clients have to say:
- "Thanks for all your hard work and answering all the questions we had. Then to top it all off, you saved us money and with better coverage, thanks again." ~ Richard P.
- "I've been a client of Village Insurance for 34 years. I've always been well taken care of in time of need. I highly recommend Bill Protz as an Insurance agent. ~ Karen S.
Stay Informed
Stay up-to-date with the latest news and updates from Village Insurance Agency by subscribing to our quarterly newsletter, "V.I.P. Good News." Our newsletter features news, tips, and industry insights to help you make informed decisions about your insurance needs.
Get in Touch
If you're looking for personalized insurance solutions or have questions about our services, please don't hesitate to contact us. We're here to help you every step of the way.
Address: 6051 W. Brown Deer Rd. Suite 207 Brown Deer, WI 53223
Phone: (414) 476-2560
Overall Experience
The majority of customers have had a positive experience with Bill at Village Insurance, praising his responsiveness, ability to answer questions, and provision of good advice on insurance needs.
Positive Aspects
- Responsive and Helpful: Bill is always ready to answer questions and provide helpful advice on insurance needs.
- Long-term Relationships: Bill has been able to build long-term relationships with customers, with some having worked with him for 20 years.
- Personalized Service: Bill takes the time to understand individual needs and provides personalized service, helping customers get the best coverage at the best price.
Negative Aspects
- Lack of Responsiveness: One customer had a negative experience with Bill, citing issues with responsiveness, fulfilling promises, and ethical questions.
- Unmet Expectations: The customer's insurance premium increased by 25% after updating their address, and they were disappointed with the lack of adjustments made to the policy.
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