Helping you protect what matters most
At LaCasse Ins and Fin Svcs Inc, we pride ourselves on being a local insurance agency that puts the needs of our customers first. For over a decade, our team has been serving the communities of Washington D.C., Maryland, Virginia, Delaware, and Pennsylvania with a commitment to providing exceptional service and personalized insurance solutions.
Our Story
Our journey began in 2011 when our founder, Tim LaCasse, opened the doors to his agency on Capitol Hill. Since then, we have grown and evolved to meet the changing needs of our customers. We believe that building strong relationships with our customers is key to providing the best possible service. Whether you're looking for auto insurance, homeowners insurance, or business insurance, we strive to understand your unique needs and provide tailored solutions to protect you and your loved ones.
Our Services
At LaCasse Ins and Fin Svcs Inc, we offer a wide range of insurance products and financial services, including:
- Auto Insurance: Protect your car, truck, or motorcycle with comprehensive coverage.
- Homeowners Insurance: Insure your home and personal belongings with our comprehensive coverage.
- Condo Insurance: Protect your condominium unit and personal belongings with our specialized coverage.
- Renters Insurance: Rent and protect your personal belongings with our affordable renters insurance.
- Business Insurance: Insure your business, employees, and customers with our comprehensive coverage.
- Life Insurance: Protect your loved ones with our life insurance policies.
- Health Insurance: Insure your health and wellness with our individual and family health insurance plans.
- Pet Insurance: Insure your furry friends with our pet insurance plans.
- Business Insurance: Insure your business, employees, and customers with our comprehensive coverage.
- Rec Vehicles Insurance: Insure your recreational vehicles, such as boats and RVs, with our specialized coverage.
- Boat Insurance: Insure your boat and its contents with our comprehensive coverage.
What Sets Us Apart
At LaCasse Ins and Fin Svcs Inc, we pride ourselves on being a local, family-owned business that truly cares about our customers. We believe in the importance of giving back to our communities and are actively involved in organizations such as CHAMPS, Everyone Home DC, Habitat for Humanity, and Rainbow Families. Our team is dedicated to providing exceptional service and personalized insurance solutions to meet the unique needs of our customers.
Get Started Today
Contact us today to schedule a consultation and discover the LaCasse Ins and Fin Svcs Inc difference. We look forward to serving you and your family!
Customer Service and Representation
Several customers have had excellent experiences with the State Farm agency, praising their customer service through various channels, including text messaging and phone calls. Some agents, such as Sarah, have been specifically highlighted for their helpful, patient, and welcoming nature. They have gone above and beyond to answer questions, provide recommendations, and resolve issues.
Technical Issues and Communication
On the other hand, some customers have experienced difficulties with the FEMA online platform and have had to seek assistance from the agency. Tim LaCasse, in particular, has been praised for his responsiveness, kindness, and effectiveness in resolving technical issues.
Disappointment and Miscommunication
Unfortunately, some customers have had negative experiences with the agency. Stanley Reed's review highlights the frustration of encountering technical difficulties with the FEMA online platform, while Grady Simon's review details issues with canceling a policy and being charged without notice. Sandra Kuzyetski's review expresses disappointment with the poor service and rude staff at the LaCasse State Farm office.
Positive and Professional Interactions
In contrast, many customers have had positive interactions with agents, including Kameron, who provided knowledgeable and professional service, and Len, who helped with policy setup and provided valuable insights. Daneisha's professionalism and Tim LaCasse's responsiveness have also been praised.
Mixed Experience
Tracie Williams' review highlights a mixed experience, with positive interactions with Daneisha, but a relatively low rating overall. Chris Escobar's review expresses satisfaction with the agency's response to car repairs, but notes that the prices are a bit high.
Overall
While the agency has received both positive and negative reviews, the majority of customers have praised their customer service, professionalism, and helpfulness.
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