Protecting You and Your Loved Ones, One Policy at a Time
At State Farm, we pride ourselves on providing exceptional customer service through inclusivity, transparency, and kindness. Our agency is located in Tacoma, Washington, and we serve the local communities of Tacoma, Lakewood, University Place, Fircrest, Puyallup, Fife, Auburn, Kent, and Seattle, as well as the entire state of Washington.
Our mission is to provide an individual experience for every individual, family, and business owner who walks through our door. We understand that insurance is not a one-size-fits-all solution, which is why we take an education-based approach to create a custom plan tailored to each policyholder's unique needs. Our team is committed to empowering our customers with knowledge, so they can make informed decisions about their insurance coverage.
As a State Farm agent, I have been working in the insurance industry since 2012 and have a deep passion for helping my local community. I am committed to being the most helpful part of someone's worst day by helping to take the confusion out of understanding their coverage and customizing their insurance protection to their needs.
Services
At State Farm, we offer a wide range of insurance products, including:
- Auto Insurance: From liability coverage to comprehensive coverage, we'll help you protect your vehicle and its occupants.
- Homeowners Insurance: Our comprehensive homeowners insurance policies cover damage to your property, personal belongings, and liability coverage.
- Pet Insurance: We offer a variety of pet insurance options to help protect your furry friends and their health.
- Business Insurance: Whether you're a small business owner or a large corporation, we'll help you find the right insurance coverage for your unique business needs.
- Life Insurance: We offer a range of life insurance options to help you protect your loved ones and your financial future.
About Our Agency
Our agency is located in Tacoma, Washington, and we're proud to serve the local community. As a local business owner, I've been born and raised in Tacoma and have a deep appreciation for the community. I'm a member of the Elks Lodge #174, an LGBTQ+ Ally, and an annual sponsor for Tacoma PRIDE.
We're serious about being a Good Neighbor to our community. We believe in empowering our customers with knowledge, so they can make informed decisions about their insurance coverage. We take an education-based approach to create a custom plan tailored to each policyholder's unique needs.
Mission
Our mission is to provide an individual experience for every individual, family, and business owner who walks through our door. We're committed to being the most helpful part of someone's worst day by helping to take the confusion out of understanding their coverage and customizing their insurance protection to their needs.
Exceptional Customer Service
The reviewers praise the outstanding customer service provided by the staff. Melissa T. finds it hard to find staff that truly cares about their clients' wellbeing, looking out for their best interests and wallet. Heather M. agrees, stating that Amber and her team are experienced and knowledgeable, able to explain complex information in a simple and understandable manner.
Expertise and Communication
Both reviewers highlight the expertise and communication skills of the staff. Melissa T. appreciates the staff's ability to look out for their clients' interests, while Heather M. praises their ability to break down complex information into simple terms. This suggests that the staff is not only knowledgeable but also able to effectively communicate with clients.
Trust and Recommendation
Melissa T. and Heather M. both recommend the office, emphasizing that clients will be in good hands. Melissa T. explicitly states that clients will receive what they need and that the staff will look out for things they might not even know they need.
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