The Preferred Insurance Agency
At Kopec Insurance, we pride ourselves on being the preferred insurance agency in Flagler and Volusia counties. Our story began in 2005 when our founder, Brian Kopec, had a simple goal: to create an agency that would consistently deliver exceptional service to our clients. With over 50 years of insurance experience, our team is dedicated to providing personalized service, friendly client relationships, and a committed approach to ensuring that our clients receive the best possible coverage.
Our Team
At the heart of our agency is our team of dedicated professionals. Our founder, Brian Kopec, has a strong entrepreneurial spirit and a proven track record of excellence in the insurance industry. With a background in business and economics, Brian has been instrumental in building Kopec Insurance into the respected agency it is today.
Joining Brian is his wife, Rachael, who brings a wealth of experience in sales and marketing to our team. Rachael's expertise in business management and education has been invaluable in helping us develop effective strategies to serve our clients.
Our Services
At Kopec Insurance, we offer a wide range of insurance services, including:
Home Insurance: We offer competitive rates on homeowners insurance, condo insurance, and flood insurance for properties in Flagler and Volusia counties.
Auto & Motorcycle Insurance: We provide affordable coverage for auto, motorcycle, and watercraft insurance, ensuring you're protected on the road and on the water.
Boat Insurance: Whether you own a sailboat, powerboat, or yacht, we have a range of insurance options to suit your needs.
Umbrella / Excess Liability Insurance: For those who require additional financial protection, we offer umbrella insurance and excess liability coverage.
Business Insurance: Our team understands the unique needs of businesses and offers a range of insurance options, from liability insurance to property insurance and more.
Why Choose Us
At Kopec Insurance, we believe that the key to our success lies in our commitment to personalized service, competitive rates, and a commitment to working closely with our clients. We have built strong relationships with our clients, many of whom have been with us since our inception. Our team is dedicated to providing a high level of customer service and ensuring that our clients receive the coverage they need at a price they can afford.
Our Affiliations
We are proud to be affiliated with some of the largest insurance carriers in the United States, giving us the flexibility to design personalized insurance solutions tailored to our clients' specific needs.
Conclusion
At Kopec Insurance, we are proud of our reputation for excellence in the insurance industry. We believe that our commitment to personalized service, competitive rates, and a commitment to our clients sets us apart from the competition. If you're looking for a trusted insurance partner, look no further. Contact us today to learn more about our range of insurance services and how we can help you protect your most valuable assets.
Customer Service
The reviews highlight the exceptional customer service provided by the insurance agency. Brian Kopec and Mr. Steve are commended for their responsive, friendly, and professional manner. They are praised for their ability to provide clear answers to questions, helping customers navigate the insurance process smoothly. One customer even went as far as to say that the entire process was positive and thanked Brian for his service.
Communication
Effective communication is also a key aspect of the agency's service. Customers appreciate that the agents are straight to the point, providing quotes and information without any hidden agenda. This transparency and honesty are essential in building trust with customers.
Disappointment and Frustration
However, some customers have had disappointing experiences. One reviewer, Eric Hollis Hollis, was left feeling frustrated when the agent required his current insurance policy before providing a quote. He felt that this was unnecessary and that other reputable insurance companies did not ask for the same. Another reviewer, Jolly Marie H., expressed disappointment with the agency's poor performance over several years. She experienced difficulty in getting accurate information, efficient communication, and good customer service.
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