Your protection is our priority
At Brandon Bertrand - State Farm Agent, we are dedicated to providing exceptional service and personalized insurance solutions to individuals and businesses in Texas and Louisiana. Our team of experienced and licensed professionals is committed to understanding your unique needs and helping you make informed decisions about your insurance coverage.
Our Story
As a State Farm Agent, I, Brandon Bertrand, have been serving customers since 2015. With over 15 years of experience in helping people, I bring a unique combination of skills in healthcare and business administration to the table. My passion is in providing personalized insurance solutions that fit each customer's unique needs. Whether you're a resident of Texas or Louisiana, or transferring or relocating, we're here to help you navigate the complexities of insurance and find the right coverage for you.
Our Services
Our agency offers a wide range of insurance products and services, including:
- Auto Insurance: Protect your vehicle and ensure you're protected on the road with our comprehensive auto insurance policies.
- Homeowners Insurance: Get peace of mind knowing your home and personal belongings are protected with our comprehensive homeowners insurance policies.
- Life Insurance: Ensure your loved ones are protected financially in the event of your passing with our various life insurance options.
- Business Insurance: Protect your business and assets with our commercial insurance policies, tailored to meet the unique needs of small business owners.
- Other Products: We also offer banking and mutual fund products, as well as retirement planning and savings solutions.
At Brandon Bertrand - State Farm Agent, we take the time to get to know our customers and custom-build a policy that protects your assets and fits your budget. We're committed to reviewing your coverage periodically to ensure you're properly protected before the claim.
Our Expertise
Our experienced office staff is knowledgeable in each state's requirements and can help you make decisions to meet your needs. We're passionate about helping customers find the right insurance coverage to fit their unique needs.
Let Us Help
If you're looking for personalized insurance solutions, expert guidance, and exceptional customer service, look no further than Brandon Bertrand - State Farm Agent. Contact us today to schedule a consultation and let us help you find the right insurance coverage for your unique needs.
State Farm agents and staff have consistently provided exceptional customer service, with many customers praising their professionalism, knowledge, and willingness to go above and beyond to meet their needs. Agents like Mo, Brandon, Raquel, Eric, Trent, and others have been commended for their expertise, patience, and attention to detail in helping customers with their insurance needs. They have also been praised for their ability to communicate effectively and respond promptly to customer inquiries.
Policy Understanding and Explanation
Many customers have appreciated the effort agents have put into explaining their policies in detail, making it easy for them to understand the coverage and benefits. Agents have been commended for taking the time to answer questions and clarify any concerns, giving customers peace of mind.
Quote and Premium Management
Customers have been pleased with the competitive quotes and premiums offered by State Farm. Agents have been able to find affordable options for customers, even when other providers had quoted higher premiums.
Teamwork and Responsiveness
The State Farm team has been commended for their ability to work together seamlessly, ensuring a smooth and stress-free experience for customers. Agents have been responsive to customer needs, quickly addressing any concerns or issues that may arise.
Areas for Improvement
Unfortunately, one customer had a poor experience due to a miscommunication between the agent and underwriting, resulting in a policy cancellation. The customer felt that the agent was unaware of the cancellation and was left exposed without insurance. While the corporate office did attempt to provide damages control, the customer would not recommend the branch.
Be the first to review Brandon Bertrand.
Write a Review